Indianapolis Web Content Management

Posted Feb 19 2010 4:41 PM by TJ Furman
As I was having coffee this morning with a friend and client of Marketpath's, it became apparent that using Google Analytics effectively might be more difficult than I thought.  This particular client owns a website that sells both indoor and outdoor water features.  While we were discussing his website traffic, I asked him if he knew the search terms that were driving the most traffic to his site.  He was unaware that the Google Analytics account that he used would tell him that information, so I explained to him where to find it and why.

You can find that info within the lower lefthand box on the front page of your Google Analytics account.  Simply click on the title and open up a more in depth look at your traffic sources.

Here are the reasons why it is important to know:

1.  If the top keyword that people are typing in to get to your site is a specific product or service that you offer, you need to make sure that that specifc page relating to that keyword (or product page) is as appealing as possible (especially if you have a high bounce rate).  
2.  Knowing your top keywords gives you an accurate view of what your customers are specifically looking for.  You can then tailor fit your website's message to that search term. 
3.  Finally, this gives you the ability to add more content based on your high traffic search terms.  You can easily craft blog posts about these topics and raise your visibility.

Google Analytics gives the majority of site owners more information than they can handle.  I urge you to explore the data and become familiar with the tool.  It can be an extremely beneficial, as long as you give it a shot.

Posted Feb 2 2010 10:59 AM by TJ Furman

Recently, in an effort to combat spam and false listings, Google modified the way they are ranking sites within the Google Local results pages.  Many of our local customers ask us "How do I get my website to show up on the map?  Well, here are a few easy tips that will help increase the chances of being indexed.

1.  Submit your site to the Google Local Business Center.  This is a profile that allows you to fill out, among other things, the name, address, hours of operation, billing options, and categories (catering, doctor, dentist, etc) of your company.  Google will verify the information you provide, so be thorough, yet truthful.  Also, don't create your own categories for your company.  Custom categories can be viewed in a negative light by Google, so stick to their suggestions.  

2.  Submit your site to FREE local directories:
               - InfoUSA - submit site here
               - Insiderpages - submit site here
               - SuperMedia - submit site here

Each of these directories help Google index their local listings, each one is free, so there is no reason to skip out on any one of the services.

There is one important note to keep in mind, do NOT add keywords to your business name in any of these sites.  What I mean by this is if your official company name is ACME, Inc., then use that as your name.  Do not add keywords to the end of this.  For instance, if you sold pet rocks, do not make the business name ACME Pet Rocks, Inc.

All of these steps take only a few minutes and can be very important in the overall visibility of your site.  Take advantage today!   


Posted Jan 26 2010 1:10 PM by John Kohlmeyer
FarmVille was the biggest of all emerging web technologies in 2009 partly due to the fact that the rise of FarmVille is the death of Twitter.  It is also the reason that I haven't updated my blog in 15 months.  There literally were no other emerging web technologies.  Don't question me on this.  I'm an expert and its the name of my blog.

Why exactly is FarmVille better for business than Twitter?  I'll sum it up for you... Anyone can have a twitter account and update their status easily while investing very little time or attention.  But is that really the message you want to send to your customers - that you will be investing little time or attention into THEIR NEEDS?  How dumb of you! 

FarmVille, on the other hand, requires lots of time and resources to be successful.  It mirrors real life business.  If a potential customer notices that you have a well maintained farm, they will be more likely to become your FarmVille neighbor.  Mirroring that, they will become a valuable customer in real life and probably give you lots and lots of money.  You can even send your existing customers gifts through FarmVille - something they can actually use - rather than spamming them left and right with yet another worthless retweeted self-promoting Twitter update that is more than likely putting you on their ignore list.  Besides, nothing says warm lead like finding a lost cow. 

There is an article on CNN today asking if twitter has peaked.  FTA:  "They show the site peaked with about 21.2 million visitors in July 2009 and dipped to 19.9 million in December. By contrast, during the same period Facebook grew from about 250 million users to more than 350 million."  Don't forget that Farmville by itself is now bigger than Twitter anyway.

Don't believe that Twitter is dying?  How many real friends do you have on Twitter?  As in friends who aren't self-promoting or retweeting someone else's self-promotion in the hope that that self-promotion retweet will garner them more retweeting self-promoting followers who will do nothing more than fill your feed with retweeted self-promotion?  My guess is 4.  You would only have 4 friends.  And you went to high school with them 10 years ago.  And you really don't care what their cat is up to.

My advice?  Stop tweeting.  Completely.  Don't be lazy.  Don't be crazy.  Drop the bird and buy a herd (of sheep on FarmVille).  BTW, I'm still investigating ways of integrating FarmVille into our very own Marketpath CMS... I'll keep you updated on how that goes.

Posted Dec 10 2009 1:58 PM by Kevin Kennedy
Many people are skeptical in regards to the ROI from participating in social marketing initiatives.  This is Twitter Business Valueespecially true when discussing the value to businesses of using Twitter.  Not only do many non-marketers question its value, but I have also talked with numerous professional marketers who are Twitter Skeptics.  I have to admit that I was pretty skeptical as well.  I signed up with Twitter about a year ago and started following a few Tweeters of personal interest.  Within a few weeks a cousin of mine signed up to follow my personal Twitter account.  My initial reaction was shock and I mockingly asked him, "why in the BLANKING world would you want follow me- don't you have a life?"

Since then, I've changed my opinion about Twitter quite a bit.  I still think following individuals is, for the most part, a complete waste.  But I've come to realize that Twitter can be a valuable marketing tool for many businesses.  In its simplest form, Twitter is a powerful tool that allows easy "Permission Marketing."  It's not much different then permission based email marketing, where a person has signed up to receive emails or your newsletter.  And as a marketer, an individual that has raised their hand and asked for you to communicate with them, whether via email or Twitter, is a valuable commodity.  Twitter is a great venue for communicating with a group of people who you already know is interested in your product or message.  Still not convinced?  Well, Dell just reported they have already earned $6.5 million in revenue from Twitter over the past two years, and that doesn't include the softer value from advertising impressions.

Is Twitter the end all and be all of marketing?  I don't think so.  Before you even worry about Tweeting, I'd suggest getting the basics right. First make sure you have the right brand message.  Then make sure you support that brand with a website that communicates your value, is easy to use, has strong, relevant content, and can be easily found on search engines.  Start with a strong content management system that allows you to keep your marketing message fresh, and that has tools to maximize your search engine optimization (SEO).  Then go out and start Tweeting!

Posted Nov 23 2009 1:23 PM by TJ Furman
Just in time for the new year, Marketpath has rolled out an easy-to-use calendar feature that integrates directly into Marketpath CMS. Marketpath CMS Calendars give you the ability to manage one or more calendars from within the already familiar Marketpath CMS environment. Marketpath CMS Calendars also provide RSS feeds which allow syndication of your calendars to external websites and applications.

If you would like to take advantage of the newly added calendar function, Contact the Marketpath sales department today!


Posted Nov 11 2009 5:14 PM by Kevin Kennedy
Indianapolis Veterans Day Parade 2009

Happy Veterans Day
to all our Veterans and thank  you for your service, your sacrifices and for protecting our freedom.  Enjoy these pictures, taken from our Marketpath office window, of the 2009 Indianapolis Veterans Day Parade


Thanks again for your service!

American Flag - Indianapolis Veterans Day Parade 2009Veterans Day Parade Indianapolis 2009






Posted Oct 30 2009 10:14 AM by Kevin Kennedy

Asian American Alliance
Asian American Alliance, Inc. unveils its new user-friendly website, aaalliance.org, designed to further Asian American Alliance's mission of inspiring Asian Americans in central Indiana to serve and lead. 

 The site, designed and powered by Marketpath, Inc., includes a new look and feel, enhanced usability, and tools for alliance members to more easily interact and participate in member activities.  The site was built using Marketpath CMS, a web content management system, that allows non-technical users to keep relevant content up to date and to enhance communications between an organization and its members and partners.

In addition to its new look and clean visual design, the site offers tools for membership sign-up, event registration, event calendaring, news and press releases.  Furthermore, the site is now integrated with a web analytics package, allowing Asian American Alliance Board Members to monitor site usage and to make ongoing improvements for its membership.  "We are excited to raise awareness of the Asian American Alliance with a new website that offers a fresh and appealing design, while also providing usability and functionality to assist our membership and enhance our brand," said Sonia Chen, Vice President of the Asian American Alliance.  "The use of Marketpath's content management system will also allow our organization to improve communication with central Indiana's Asian American community and to provide up-to-date relevant information about our activities."

The redesign of the website is what Marketpath hopes will be a long partnership with the Asian American Alliance. "We're very excited to have the opportunity to partner with such a great organization that is committed to our community, encourages diversity, and supports the education of our next generation.  Marketpath is proud to do our small part in assisting the Asian American Alliance to achieve their goals and to improve their online presence", said Marketpath CMO, Kevin Kennedy.


Posted Oct 1 2009 11:02 AM by Kevin Kennedy

Hiring a MilkshakeI attended the Techpoint Innovation Summit '09 this week and listened to a thought provoking speech by Harvard Business School Professor and bestselling author Clayton Christensen.  Professor Christensen, author of "The Innovator's Dilemma" and "The Innovators Solution" spoke on the topic of disruptive innovation and described a very interesting approach to thinking about product improvement and innovation.  You can view a portion of a speech in which the professor describes hiring a milkshake to do a job.

As I listened to Professor Christensen talk about milkshakes, I got hungry and also starting thinking about Marketpath, the company I recently joined, and how innovative an organization it is.  Sitting there, I quickly came up with the following list of Marketpath innovations:

InnovationAll of the innovations listed above, and many others from Marketpath, were designed to allow non-technical marketers to successfully and easily run their interactive marketing programs.  In the future, look for more innovations from Marketpath that matter to our customers, but disrupt our competition and industry. 

Here's to innovation, disruption, and milkshakes!


Posted Sep 23 2009 10:34 AM by Kevin Kennedy

Dr. Eugene White and Marketpath at Fatherhood Hall of Fame InductionI was fortunate to attend an event recently that honored two great Indianapolis men and Dads - the Dads Inc. Fatherhood Hall of Fame 2009 Induction.  One of Marketpath's goals is to support local organizations via in-kind donations of our Web Content Management Software, our time and web development services, or financially.  And in this case, I was privileged to help honor two men, Indiana Governor Mitch Daniels and Superintendent of Indianapolis Public Schools, Dr. Eugene White, who have done incredible things for Indiana, while also acting as positive role models with their commitment to their own children and families.  After listening to both men speak, it was even more clear to me that Indiana could use more leaders and role models like these impressive individuals. 

If you are a local father, Dads Inc. is a great organization that works to advance actively engaged fatherhood and the importance of strong fathers to our children, families, and community. The mission of Dads Inc. is to provide support and education for fathers in order to develop healthy relationships and involvement in their children's lives.  Marketpath and our founder, Matt Zentz, who is also a Dad's Inc. board member, are proud to do our part for such a worthy goal. 

See the above picture of Dr. White, his family, and the Marketpath team.

Posted Sep 16 2009 10:54 AM by TJ Furman
Marketpath and DreamTrust, two Indianapolis companies, are teaming up to launch HarryPotterWallArt.com, offering removable wall art for the highly popular film franchise.

Indianapolis, IN-August 11, 2009-Marketpath, Inc. (www.marketpath.com) was chosen to design and develop DreamTrust Corp.'s new website, www.HarryPotterWallArt.com. The innovative website will sell reusable wall decals, consisting of licensed images from the Harry PotterTM films.

DreamTrust needed a partner that could bring its product to life on the Web, helping fans visualize how the Pinhedz wall decals could transform their homes. To accomplish this goal, DreamTrust selected Marketpath, Inc., an Indianapolis based company specializing in website design and development services and on-demand Web content management and e-commerce solutions.

"We are excited to work with Marketpath to deliver this innovative new website for Harry Potter fans of all ages," said Rick Barretto, DreamTrust founder. "By partnering with Marketpath, Inc., who specializes in Web software and design, we'll bring our products to life on the Web with a richness that allows fans to envision how their favorite characters and scenes will look in their homes. Marketpath's software will enable our marketing staff to update and enhance the site easily without having to rely on technical developers and long timelines. Their software is extremely user-friendly, which lets us add new products and features quickly to the site."

DreamTrust Corp. offers hundreds of officially licensed images for sale from each movie in the series. Their patented Pinhedz material consists of self-adhesive, fabric matte paper that attaches easily to any non-porous surface. DreamTrust brings to life the Harry Potter images, varying in size from 12 inches to life-size pictures, and makes them available for the home or business.

Marketpath CEO Matt Zentz believes www.HarryPotterWallArt.com will be a huge success. "When you combine DreamTrust's vision and superior Pinhedz product with Marketpath's Web content management software and design expertise, the result is a website that should please our target audience. And with our help, Harry Potter fans should be able to immerse themselves in the film experience while in their own homes."

 


Posted Sep 15 2009 1:11 PM by TJ Furman

When uploading files into the Media Library within Marketpath CMS, you want to ensure that you are uploading to the correct folder - either images or documents.  If you add these files to the incorrect file folders during upload, you will be unable to utilize them on your website.  For instance, if I upload an image into my documents folder, I will not be able to see this image when I click the 'Add Image' button on the Marketpath CMS toolbar because this button pulls up the image manager, not the document manager.

Marketpath recommends that images are in either the .JPG or .GIF file formats.  We also recommend that any documents be converted to .PDF file format before uploading into the system to ensure for smooth downloading by website visitors.




Posted Sep 14 2009 4:08 PM by TJ Furman

Lately, everyone that Marketpath has developed a website for has requested some sort of search engine optimization.  Some of these cutsomers know quite a bit about SEO, while others are simply requesting the service because someone told them they needed it.  Since there is such a discrepancy in SEO knowledge for our end users, I decided I would list out some of the terminology that is used and describe each part in simple terms.

Title Tag - The most important area on a page that keywords can be placed.  Each page has its own title and it should be unique to each page.  The title tag can be seen at the top of the browser window and is also the physical link that is displayed by search engines.

Meta Description Tag - This is a great place to describe (with keywords, of course) exactly what each page is about in more of a conversational manner (what services do you provide? What makes you unique?, etc).  This text is displayed by search engines underneath the blue link.  That is the only time this text can be seen by your website visitors. 

Meta Keyword Tag -  The importance of this tag has diminished drastically over the past few years.  It is a common agreement within the industry that the Meta Keyword Tag is completley ignorned by search engines and therefore a waste of time to create. 

Alt Image Tag - These tags can be used to describe what a picture is about, since search engines can't gather information visually.  A simple 2 to 3 word phrase that describes the image can go a long way.

H1 Tag - The H1 tag stands for "Heading 1".  Each page should have an H1 tag that best describes the overall topic of that page.  Each page should only have one H1 tag. 

There are other factors that go into ranking highly on search engines of course, but the foundational elements listed above can go a long way.

For more information about keyword placement and to see a great example of an optimized page, check out this article


Posted Jul 16 2009 5:41 AM by Matt Zentz
One of the challenges with any web content management system (or WCM) is that it is too developer-friendly and lacks simplicity and intuitive usability. On the flip side, many WCM's may be very easy to use but don't provide tools for web developers who want to get in and do some tweaking or customization. Striking the balance between developers and users isn't easy but it also isn't impossible. 

Marketpath CMS now has a new feature for web developers that simplifies the setup and implementation of websites called syntax highlighting. Syntax highlighting changes the color of the  HTML coding so tags, attributes, and comments are more easily identifiable. This helps improve the speed of site implementation and makes for a more enjoyable experience overall for developers.

Syntax highlighting in web content management




Posted Jun 15 2009 8:24 PM by Matt Zentz
It has been a long time in the making but Marketpath CMS is now fully cross-browser with all the major web browsers. Building a standalone website that is cross-browser is very easy. But building a tool with as rich a user interface as Marketpath CMS is quite an undertaking!

When we began development on Marketpath CMS in early 2006 Internet Explorer had a 57% market share (even higher if you count only corporate users) so we built our tool with that in mind. We recognized, though, that we would eventually need to mold Marketpath CMS into a fully cross-browser compatible tool and that's just what we did.

Supporting alll the major browsers provides even more convenience and simplicity for our customers. Managing website content should be easy and Marketpath CMS makes it so!


Posted Jun 12 2009 2:19 PM by Matt Zentz

Basic website marketing consists of three core parts: visibility, engagement, and conversion.

Today's topic is engagement. Once you get people visiting your site you need to give them a reason to stick around for a while and come back. You can accomplish this through good content and intuitive usabillity.

Content: Traditional Web Pages

 

Traditional web pages within your site serve several purposes. Here are a few: to deliver information, to tell a story, and to get someone to perform some sort of action (like making a purchase or downloading a white paper). The question you should ask for each page is "What is the goal of this page?" What do you want visitors to do? Do you want them to perform some sort of action? Do you want to build your brand by delivering entertaining or informative content? This is where you start. Figure out the goal of each page and you will have a strong foundation for the page content.

In Garr Reynolds' book, Presentation Zen, he suggests crafting your presentation offline - which means no computer. This gives you more freedom to craft your message and doesn't bind you to the constraints of a computer-based program. So, grab a notepad or find a white board and layout your page based on the goals you defined.

With an outline and plan in place, you can begin writing or hire someone to do the writing for you. As you write, keep your core audience in mind. Should you spend the first third of the page discussing the chemical composition of hydrochloric acid or just get to the point that it is used during the production process of your very sheik PVC furniture? The answer depends on your audience.

I would recommend reading Robert Bly's book called The Copywriter's Handbook - A Step By Step Guide To Writing Copy That Sells.  This book contains a great deal of tips and pointers on writing great copy and also includes a lot about persuasive titles and headlines.

Content: Social Media

 
Social media provides many platforms for less formal communications with customers and prospects. Social media, by nature, is .... well ... social. It is a conversation between two or more people. One of the most cost effective tools you can add to your communications and marketing arsenal is a blog. Blogs provide a place for visitors to return again and again as long as you provide content worthy of their return.

Blogs can be used to drive traffic to your website with search optimized keywords and they can be used to build expertise in a specific industry. They can also be used to provide greater visibility into the happenings of your organization. Again, your goals need to be set before starting a blog but once you have one or more in place, have at it! Let your visitors leave comments and be sure to respond to those comments. This creates a two way dialog.

Other social media tools you can use are those that already have mass appeal, such as Facebook, Twitter, and LinkedIn. I won't go into any detail how to use these tools but they can provide another mechanism for reaching out and engaging customers and prospects. I would highly recommend reading groundswell by Charlene Li and Josh Bernoff of Forrester Research. This will give you a lot of insight into how social media can work for you and in what circumstances you may want to use it.

Social media is simply another way for you to connect to others. It can provide a richer, more meaningful experience for everyone if it is used properly.

Usability

When a visitor lands on your page, the paths they can take should be very clear and intuitive. If a visitor has to work too hard to find what they're looking for, they will most likely leave. Make it easy. People find things when a website has a familiar navigational structure broken down into sensible chunks. 

One of my favorite websites is all about bad websites - Web Pages That Suck. Here's their page on web pages with bad navigation. If you can avoid their list you might be safe.

Adam Brand, VP Creative and Client Services for Marketpath, maintains a blog called Great Website Content: Balancing Form and Function. Adam provides a lot of insight into what makes a great website. Although he doesn't post often, his entries are still worthy of a read.

The Bottom Line

Once you get visitors to your website, you need to provide engaging content that either gets them to do something or keeps them coming back. There are many different ways to do this through good copy and strong usability.

At the end of the day we want commitment and want to ask our customers and prospects "Will you marry me?" Of course, we want them to say "Yes!" So, make it worth their while and engage them.


Posted Mar 25 2009 9:02 AM by Matt Zentz

Basic website marketing consists of three core parts: visibility, engagement, and conversion.

Today's topic is visibility.If your website cannot be found then you can't engage visitors and you certainly can't convert them. So how do you get found? The answer to this question depends on the purpose of your website. Almost every website has an intended goal that may or may not be explicitly obvious, which is to influence users into taking some sort of action. Before you can do that, though, you must first get them to your website.

I like to think of the mechanisms driving visitors to your website as chauffeurs. Chauffeurs act as motivators that direct individuals to your organization's main website, to a landing page, or a microsite. They can be online and offline. Here's a list:

    Visibility drivers for website marketingOnline Website Chauffeurs
  • Search engines
  • Email marketing (newsletters, promotions, etc)
  • Social networking sites
  • Blogs
  • Pay-per-click advertisements
  • Podcasting
  • Video magazines
  • Banner Ads
  • Backlinks from other websites 

    Offline Website Chauffeurs
  • Radio ads
  • TV ads
  • Direct mail
  • Trade shows
  • Speaking engagements
  • Public relations
  • Business networking
  • Billboards
  • Seminars

All of these marketing methods may still provide brand recognition and may drive business directly. But more and more often, individuals who see your ads, see you speak, or read your blogs want to learn more about your organization anonymously. That is, they want to hide behind the cloak of web anonymity to see if you can fulfill their needs or wants before they ever engage in two-way communications - all because they know that if a two-way conversation begins, the hard selling tactics will also begin.

As a web marketer, you need to figure out which chauffeurs will capture the attention of your prospects. Once you have that part figured out, you need to make sure that every single point of contact with prospects involves a link to your website (i.e. front page, landing page, or microsite).

Here are a few steps you should take to boost your visibility:

Step #1 - Initial Search Engine Optimization (SEO)
Basic SEO is fairly simple with the right tools. You need to come up with search keywords that your prospects are using. Use Google AdWord's Keyword Tool to help find less competive keywords. If you mostly do business locally you should incorporate local terms. For example, we target "Indianapolis web content management." Another great tool is HubSpot's Website Grader. This will give you a website visibility grade and provide a great amount of information for improving overall ranking.

There are firms that can help you with this. Just don't get suckered into ongoing SEO fees unless there are very clear measurable results tied to your agreement (which most companies won't do). Many companies tout themselves as SEO experts and will charge the ongoing fee for "link building" or "ongoing optimization." Most are snake oil salesman. But some (actually very few) will engage with you and help you craft an SEO strategy that can work. Stay alert, though. If an SEO firm says they will boost your visibility but don't contact you for a month.... well, you should see the writing on the wall.

For most people, SEO is something that they can do with the right tool and a couple hours investment to read on up on the basics. Seriously, it's not rocket science. Type "search engine optimization" on any search engine and you'll find thousands of websites with free information on the subject.

Step #2 - Calls to Action
When you put together marketing pieces, what are your calls to action? To call a phone number? To come to your store? In most cases, you will want to have a very obvious link to your website, landing page, or microsite on all marketing pieces that prospects see. This gives them an opportunity to continue the anonymous engagement and investigate further. What do you put your website link on? Absolutely everything! If you've put out any sort of communication and haven't included a direct link to your website, you may have just lost new customers who may have had interest but aren't yet ready to talk.

Step #3 - Social Media
I'll admit, I haven't completely embraced social media as many in my industry have. The problem with social media is the amount of time it requires to successfully establish yourself and your brand. If you compare apples to apples (online social networking with offline networking) I will argue that offline networking has a more immediate and longer lasting benefit. To me, being able to shake hands with someone and look them in the eye provides a stronger connection than the virtual connections of online social sites.

That shouldn't exlude social media as a driver to your website, though. Becoming active to any extent in social media will help with SEO and brand recognition and can lead to some very interesting connections that weren't possible offline. If you are able to capture the attention of people you've made a connection with online then they are more likely to have interest in learning about you and your organization. Where do you think they go first? That's right, your website. The important thing is to make sure you provide links back to your website when you leave comments, setup profiles, etc.

I'm not going to go over these, but here are a few links to social media sites that may be of interest: LinkedIn, Facebook, Twitter, YouTube, Digg, and del.icio.us.

Step #4 - Stay Active
With the three previous steps, you need to stay active. Complacency will lead to lower visibility from search engines, direct marketing, and social media sites. With SEO, put in place rules that govern keyword use in any new content put on the web. With marketing communications, establish baseline calls-to-action for everything that include links to your website, landing page, or microsite. And for social media, stay in the conversation. Your old content will stay on the site but it's like a busy email inbox - once a day goes by, it's buried.

Keep an eye out for "Website Marketing (part 2 of 3) - Engagement" about how to better engage all those new visitors coming to your site!


Posted Mar 16 2009 11:38 AM by Matt Zentz
Phi Sigma Kappa uses Marketpath Content Management Solution (Marketpath CMS)
Marketpath launched a newly designed and branded website for Phi Sigma Kappa that coincides with their 106th anniversary. Marketpath designed and delivered the new site, rebuilt forms to collect donations, dues, and chapter payments, and provided a Marketpath CMS account that enables Phi Sigma Kappa staff to manage existing content, create new pages, and modify site navigation.



Posted Mar 4 2009 4:01 PM by TJ Furman
Although companies continue to cut expenses and scale back during this tough economy, they all know very well that some sort of business must go on.  All marketing professionals know (hopefully) that abandoning a marketing campaign completely, due to lack of funds, will spell certain death for a company.  However, they must be creative in how they are spending their budgets.  Gone are the days of huge upfront fees for websites.  Spending tens of thousands of dollars for a site during this economic climate is usually not possible.  That's where Software-as-a-Service or (SaaS) comes in...

For those of you who are not familiar, SaaS allows companies to subscribe, whether annually or monthly, to a software service that allows them to streamline some process.  In Marketpath's case, our software (as a service) makes it easier for marketing professionals to utilize their website in a more cost effective manner.  The best part is, the starting cost's for SaaS models is usually much more manageable for a company.  By spreading out the payments into a monthly or annual contract, costs are known and upfront and can be accounted for in advance.  This is why the SaaS model works very well for Content Management Systems, with a relatively small amount to start and a small monthly or annual fee; your website can become a true marketing tool in a down economy - something we all need. 

Posted Feb 27 2009 8:56 PM by Molly Butters

Friday, February 27 - PR pros from ICVA organizations such as The Children’s Museum, the Indiana Historical Society, the Indiana Restaurant Association, Indianapolis Museum of Art and the Indianapolis Indians gathered at Conseco Fieldhouse yesterday to hear our very own Adam Brand and TJ Furman demystify search engine optimization (SEO). The discussion was targeted towards a public relations audience, but the broader message is relevant to anyone interested in SEO. We have made the materials- SEO for Pulic Relations available and welcome you to view them.

If you have ever searched for information about an event, restaurant or ticket sales in Indianapolis, you can appreciate why this group was interested in SEO. There is a lot going on in the Circle City and in a way they are all vying for a piece of our shrinking attention span. Stop updating your Facebook status! On Thursday, Adam and TJ explained how SEO makes content more easily found through keyword searches. No smoke and mirrors or complicated lingo. Nothing to be afraid of- SEO is our friend!

For example, I did a Google search for ‘Indianapolis St. Patrick’s Day’ to see what appeared first in the search results. It was: Indy Sports Foundation. They are promoting several events related to St. Patrick’s Day, but the company’s mission is to support amateur sports in central Indiana. This first page may give you all the St. Paddy’s Day parade information you were looking for, but you may stay and click around to learn more about the Foundation (I did). Being that first search result is important and SEO will help you get there.

The participants at the ICVA talk on Thursday had questions ranging from basic to advanced which demonstrated a range of experience. Regardless of your comfort level with SEO practices, intimidation should not be a factor in getting started. There are endless resources available to learn about SEO and once you get started you’ll be glad you did.

While it was only a 1 hour discussion, Adam and TJ laid building blocks for all of the PR pros in the room to begin thinking about how they can each create a foundation of SEO-based communication strategies that will work for their organization. If you are interested in learning more about SEO and how it relates to what you do, contact anyone at Marketpath and we can start a conversation.


Posted Feb 26 2009 8:04 PM by Matt Zentz

The article "Gmail Glitch Shows Pitfalls" was on the Wall Street Journal's Evening Wrap email. Under the headline, it had "Failure Spurs Concern Over Reliability of Online Software." To sum it up, it tries to pitch online software (or Saas - software-as-a-service) as unreliable because of occasional temporary outages. In my mind, I can hear all the traditional IT folks saying "See? I told you so!"

I used to be a traditional IT guy at a University (a very cutting edge University at that). At one time I was responsible for a handful of enterprise applications, the client applications on individual user desktops, the hardware running both enterprise and client software, and the network that let them all talk. That's a big responsibility and one I didn't take lightly. I'll admit, though, I had the "I need to touch it and feel it" mentality - which basically means I wanted the software to be installed on my network and on my servers and desktops.

Software-as-a-service was just starting to come into use at the enterprise level but not for the apps I supported, so I didn't have a choice. But now, many vendors are offering their software over the web, such as, customer relationship management, web content management, accounting, and many more. The benefits are huge:

  • No software to install, update, or troubleshoot
  • No hardware to install, update, or troubleshoot
  • Available from any computer with a functional web browser (not isolated to one client installation)

Let me translate this into financial terms:

  • No capital costs to purchase software licenses that you may have to depreciate and will have no real value at the end of their useful life. Nobody is going to buy your 5 year old copy of MAS 90 or Microsoft Exchange.
  • No contractors to pay to install and configure the software
  • No ongoing support fees (depending on the vendor)
  • No capital costs to purchase hardware that will lose tremendous value and be worth very little, if anything, at the end of its useful life
  • All in all, much lower up front costs and subscription fees equivalent to many software maintenance agreements

 

Now, software-as-a-service does not fit every business. I know that. But before you drop $100,000, or $10,000 for that matter, you should put some research into a SaaS alernative. Your up-front and long term cost savings might be huge compared to all the costs of installed software.

As for the Wall Street Journal article that started me on this little rant - every software has its down day. It's unfortunate, yet it happens. But when your application becomes unavailable, would you rather have Google working non-stop to get it back up or your already overworked IT guy who has a chip on his shoulder and has one foot out the door?

To the Wall Street Journal - inferring software-as-a-service is less reliable than its installed software counterpart is like saying Michael Phelps is more likely to smoke weed than Cheech and Chong. Everybody has their down-and-out moments but come on! Seriously?


Posted Feb 14 2009 10:35 AM by Matt Zentz

I love you when you visit my websiteHappy Valentines Day! I really do love you... sort of. It depends on whether I know you or not. It depends on whether or not you are ready to buy from me or ready to give something that benefits me. It depends on how you are connected to me. It depends on what you look like, sound like, your socioeconomic status, and what you eat for breakfast. Until you give to me or have something to offer, I have nothing for you.

But the Web is the great equalizer. I don't have to know you. I don't have to know who your friends are or what you have to offer me. I can give freely and give often through my website. I can provide value without passing judgement. Of course, I have to put food on the table for my family so I truly do want you to buy from me but that doesn't mean we can't have a conversation or that I can't talk with you until you are ready to give yourself.

The challenge is to carry on a conversation and offer you valuable information and ideas without giving up all of my time. I can do that through my website. Of coure, I'll need a tool that allows me to carry on that conversation and I will have to dedicate some time to it. But with the right tool and the right strategy I can easily accomplish it. And I want to.

So then the phrase "I love you... sort of" turns into "I love you - whoever you may be."


Posted Feb 13 2009 7:49 AM by Matt Zentz
I was talking with the owner of a small retail boutique about the poor economy and how she had to cut costs. But she knew that she couldn't scale back her online marketing because that would cause her revenue to drop. My answer, of course, was to implement a web content management system. This would give her the capability to continue marketing through her website without being billed for every change.

Hosted solutions for web content management let organizations make unlimited changes to their website without incurring a charge for each change. Most hosted solutions allow multiple users to access and own content which helps remove bottlenecks and disperses accountability.

Hosted, or SaaS (software-as-a-service) solutions, represent a fundamental shift in your annual marketing spend. Since these solutions are based on a subscription, you don't incur the initial capital costs for hardware or software, or the ongoing costs for maintenance, upgrades, and troubleshooting. These are all included in your subscription fee. If you are a larger organization, this could mean the difference of tens of thousands of dollars or more - fewer staff, no equipment, and no software that will be worth little to nothing in just a few years.

Hosted web content management solutions can potentially save a great deal of money but can still give you the full power of website marketing.

Posted Jan 29 2009 1:57 PM by TJ Furman

I just read a blog post on CMSwire that outlined a few of the trends that are going to really drive content management in 2009.  Two of these three trends were about Web 2.0 integration and e-commerce integration and how each piece will become an extremely important part of each and every website over the next year.  Almost every content management system out there today can help someone effectively manage landing pages, text, pictures, and menu structure (to name a few things), but not every one can help with the two things mentioned above. 

Having your website, blog, and shopping cart all managed by the same system helps keep things organized and streamlined.  Managing products, content, blog posts and comments all from the same interface can help you and your staff save time and money.  It is all possible with the right, easy CMS.  Be ahead of the curve in 2009, be a trend setter.  Make your website work for you.    


Posted Dec 29 2008 10:27 AM by TJ Furman

What have you done for your website lately?  Or perhaps I should ask a better question, what has your website done for you lately? In these times of a rough economy, hopefully the answer isn't "nothing."  An underutilized, non-producing website is simply a wasted opportunity, and the worst part is, it's a cheap and easy opportunity.  Sure, you could dump ten thousand dollars into a beautiful new website, and it might yield some quantifiable results, but what is going to keep people coming back?  A fresh message, that's what.

Without a simple and cost effective way to keep your website up to date and current, all that money that was spent on your website was, in essence, thrown away.  With the right tool, a good content management system, you can turn your website into a wealth of knowledge for your customers and potential clients.  No longer do you have to worry about being charged for each and every update.  With Marketpath CMS, you have the freedom and the ability to change your site anytime you wish from any PC with internet access.  What would you do with all of that power?  Hopefully, the answer to that question is "make my website work for me!"     


Posted Dec 21 2008 9:50 AM by Matt Zentz

What tools do you use to improve website visibility, engage visitors, and increase conversions? I break successful websites into those three areas of importance: visibility, engagement, and conversion.

Let's say you do some email marketing, have a corporate blog, use search ads, and build up your backlinks in order to increase visibility (see my post about website chauffeurs).

Once visitors arrive, you use a web content management system to keep your site updated with engaging and relevant content.

Then, when converting visitors into leads (or paying customers) you might post a form that gets stored in your CRM database, added to your email marketing database, and then you might send both yourself and the lead an email response.

I calll this cloud marketing. Just like cloud computing, cloud marketing utilizes the power of disparate applications and tools connected on the Internet. This is the "all of us is more powerful than just one of us" mentality.

Cloud marketing is expensive because it still requires developers to programmatically connect all the tools so they talk nicely to each other. Over time, though, more and more tools will be connected easily because of standards. Just like RSS, I envision a day when we can point one application to another and they will auto-discover eachother's features and be able to talk without the need of a contracted programmer. This will not only lower the cost, but also give smaller businesses a better ability to compete with the big guys. Here's one Indianapolis firm that's already doing it - 5Buckets.

NOTE: Here's proof of how fast the Internet moves. I started this article in November and didn't finish it for a variety of reasons. At that time, there wasn't much on cloud marketing and there definitely wasn't a Wikipedia entry. Now, however, there is. Started on December 1st - here it is: cloud marketing.


Posted Dec 17 2008 10:21 AM by John Kohlmeyer

One of the first things you notice about a website is the color palette. The colors of your site can determine the 'mood' of your site. This is one of the most dominating elements of a website's first impression. The first step in designing a good website is choosing complimentary colors (i.e., colors that get along). We've all seen color swatches at the hardware store offering a small collections of colors that 'go well together.' This is important for setting the mood or theme of a room. Your website is no different. 

The following websites are GREAT resources for finding colors that blend well together:

  1. www.colorcombos.com
  2. www.colorblender.com
  3. www.colorschemer.com
  4. www.colourlovers.com

Color is used to evoke emotion. Consider the following examples. Which site is soothing and gives you a sense of warmth and which is loud and gives you a headache?

            

Well balanced color is essential to consistency and flow in a website. This was the reason we created "strict colors" within Marketpath CMS. With strict colors enabled, website content managers need not worry about matching colors on their own. We add your website's unique palette of colors to the editor so keeping your content consistent is a snap!


Posted Dec 15 2008 12:17 PM by Matt Zentz

Engage website visitors by telling a storyHere is something to think about when trying to write more engaging webiste copy - tell a story.

It's really that simple. Why does your website have to be a stuffy replication of your brochure? It doesn't! Tell a story and you will not only draw the attention of your new visitors, you may also better engage existing customers who are looking for a new way to use your product or service.

Stories, especially those that touch the heart or tickle the funny bone, will draw attention because people naturally enjoy stories.

That reminds me, this one time... at band camp....

Just kidding, I've never been to band camp but I have been to computer camp. I think it was 1985 and computers only did one thing well back then - Oregon Trail.


Posted Nov 25 2008 2:16 PM by Matt Zentz

We have several churches as customers. They all have one thing in common: tons of information to communicate to their congregations. Relying on a member of the church to make these changes leads to bottlenecks, delays, and headaches. Relying on a paid website developer leads to wasted cash and creates a disincentive for making much needed updates.

This is where a web content management system for churches can make a big difference. First of all, you don't have to be a website developer to use the system. Many of our church users are non-technical and not terribly computer saavy. This is not a knock against them, they just aren't as comfortable with computers as some of our other users. With Marketpath CMS they don't have to be. The beautiful thing about our web content management system is that it is extremely easy to use.

Don't let that fool you into thinking that it is basic, though. Marketpath CMS is far from basic. It is a very powerful on-demand platform that allows an incredible level of interaction, not just for church users but also for other website developers who want to make it do more.

Dont' let your church fall into the bottleneck trap of using outside developers who charge an hour for every change regardless of size. And if one of your members currently makes changes for you, put in a web content management system and let them save a great deal of time as well as enabling other members of your staff to make changes too!


Posted Nov 19 2008 3:08 PM by Adam Brand

We have integrated Google Analytics right into Marketpath CMS. You can now learn more about where your visitors come from and how they interact with your site. You'll get the information you need to write better ads, strengthen your marketing initiatives, and create higher-converting websites. Learn more about the benefits directly from Google.

Google Analytics replaces the default 'Visitor Tracking' panel within Marketpath CMS and opens up in its own tab. If you're interested in knowing what your website is doing, call us today at 800-657-7786. Integration of Google Analytics is included with any Marketpath CMS account.

 

 


Posted Nov 18 2008 10:20 AM by Adam Brand

How important are good directions? Have you ever received directions so bad that they got no where but all the wrong places? From a usability standpoint, a good website will always answer three basic questions:

  1. Where am I?
  2. Where have I been?
  3. Where can I go?

Studies have proven that the navigational structure of a website is one of the most critical elements for establishing credibility with visitors. Credibility is what stands between your site and a new customer. If you succeed at delivering a visitor directly to the information he or she is looking for in the shortest amount of steps, your credibility goes up. Conversly, if your site requires a lot of guess work and back button usage, your credibilty will suffer. 


Posted Nov 15 2008 8:26 AM by Matt Zentz

Both online and offline marketing (such as email, blogging, direct mail, ads, etc) should all contain some sort of action item. In most cases, the action item will direct people to a website or landing page where they can learn more about a particular product, service, or promotion. This is very common practice and many of those channels can be utilized affordably. But this is where marketers often fail (or get hosed for that matter).

Take a short time to look at the diagram below. Each spoke represents some sort of marketing channel, or in my terms, a Website Chauffeur. These mechanisms capture the attention of their viewers and then chauffeur them to the website where the next step in the selling process begins.

Matt Zentz - Marketpath Website Chauffeur Model

Online chauffeurs are shown in blue and offline chauffeurs are shown in orange.

Website Chauffeurs are great at capturing attention and bringing individuals to the next step at the center of the spokes - the website (or the hub). But the problem is Website Chauffeurs don't convert visitors into customers. That is the job of your website. Wherever visitors land within your website your message should build value before attempting to make a sale.

This is why it is so important to have a simple and powerful Web content management system to help you adjust your message. Chances are you will not get that message quite right the first time, or the second time, or the third, fourth, fifth, or sixth time. Hopefully, you get the point. Having a tool that doesn't punish you for making changes is a necessity, unless you like to send cash to a developer at $100 per hour. A Web content management system gives you the capability to adjust the message yourself and save enormous amounts of time and money.


Posted Oct 28 2008 10:18 AM by TJ Furman

One of the things that can help distinguish your website from your competitors is how often you update your content. We all know this, but yet some of us still find it difficult to make changes.  This might be the rationale behind Google putting stock into how recently and how frequently a site is updated.  Google prides itself on giving searchers the most relevant information available, which a lot of times will translate into the freshest information available.  Google will rank sites that administrators care enough to make changes to higher than their stale counterparts. 

Now obviously, Google isn't ranking sites soley based on frequency of updates, however it is one piece of the overall equation.  In my opinion, it is the easiest piece of the overall SEO equation to put into action.  Invest in a good content management system and swap out a picture or two every once in a while, blog about news worthy events, add a landing page that correlates to a new ad campaign.  Make your website work for you.  It's easy with the right tool.


Posted Oct 25 2008 8:02 AM by Matt Zentz

Often times I sit with my son and daughter and find educational websites, including videos on YouTube (usually of giraffes, zebras, elephants, etc). Today, my son asked to see talking couches.  He's four.  So, I looked for videos of talking couches and I was not surprised to find the first result below.  My son, on the other hand, was extremely excited to see a real live talking couch!

This goes to show one thing. If you are looking for something specific you can probably find it on the web. And if you sell talking couches I hope that you are shown on the first page of search results. How do you do that? By following search engine optimization techniques and updating your content frequently.  Using a web content management system that lets you do both is a great start.

 


Posted Oct 22 2008 10:53 AM by Adam Brand

Maybe it’s my design background or the fact that I grew up in the back of a print shop but this is a sensitive subject for me. I was taught typographic conservatism by my grandfather who once told me that in print, you never use more than two typefaces. And if you use two, make sure they are in the same font family; e.g., sans-serif with sans-serif, serif with serif, etc. In most cases, this is no different for the web. There is a fine line between typographic variety and font clutter.

In a recent update of Marketpath CMS, we implemented stylistic limitations for two reasons: 1) maintain design consistency and uniformity; 2) simplify formatting for our users. Like form and function, there is a balance between giving too many options and simplifying the process.

Rant Sidebar: Every night before bed, I pray to the Gods of typography that the typeface 'Comic Sans' is wiped from the face of the planet.


Posted Oct 1 2008 11:22 AM by Colin Clark

I am notoriously guilty of losing focus in my blog.  I often get so wrapped up in all the wonderful tools available (like blogging, email marketing, and social media), that I forget to cover content management.  Although Marketpath in many ways is a full-service internet marketing shop, our focus is (and should remain) product and service-driven

joe-six-pack's CMSContent management is arguably the most important part of an organization's online presence.  The reason I believe this is that so many of your potential customers are not bloggers and don't participate in social media (though I do believe it is important to use your site to help expose visitors to social media).  When Joe-six-pack is Google-searching to find parts for his '86 Camaro, there is a good chance that he won't find a blog or twitter feed relevant.  The problem that's arising is that there is so much content in the Google index that comes from social media that it can be hard for a traditional website to compete.  This phenomenon increases the importance of utilizing social media, and it makes it completely necessary that the content on your site is relevant.

Marketpath CMS | Indianapolis Content Management'But Colin, there are so many CMS options (many of them free) that allow users to update the content on their sites.'  This is true.  There might be literally hundreds of CMS tools out there on the web and they are relatively easy to find.  The problem is that many site administrators get lost along the way.  Once it becomes possible to keep a website up-to-date, many users still don't do as much as they should, because they don't know how.

On the Content BusThis is where it is helpful to have a partner you can trust, a consultant who you can count on to point you in the right direction.  No one is born knowing how to optimize a site for search.  No one is born knowing how to create online conversions.  These things can be taught by knowledgeable professionals, and education is exactly what most organizations need to go along with their content management system.  We're here to help.  Class will be in session all week.  Feel free to attend.


Posted Sep 26 2008 12:38 PM by Colin Clark

I've been actively involved in social media for about 4 months now and I'm just in a bit of conundrum.  How much is too much?  At some point I find that I've spent so much time commenting and posting comments and opinions that I just don't have anything new to say.  I don't have time to spend all day searching the internet for new things to write about, but I don't want to fall behind my social media peers.  How do they do it?

Indianapolis Web RSS consultingI am very happy, however, that Lorraine Ball introduced me to friendfeed a few days ago.  Friendfeed has allowed me to combine all of my social media in one place via RSS feeds.  For those who were unable to see Scott Abel's web 2.0 seminar at the blogINDIANA conference a few months ago, an RSS feed is basically a standardized format for syndicating content anywhere on the web.  It certainly makes it easier to manage blogging, microblogging, and all of the other incarnations that help me stay connected, but there is annother purpose that actually purtains to this blog.

I love feeds for SEO.  When you think about it, feeds are really the perfect no-work high-value addition to a website.  They are available on basically any topic you can think of (if it's out there, someone is willing to put their 2 cents in about it), and they provide your site with new content on a consistent basis.  My friend Aaron Douglas first taught me how to use RSS for SEO a few months ago and his advice has been invaluable to me.  Luckily, most CMS platforms like Marketpath allow for easy integration of feeds.

So, even though I sometimes feel like there's nothing left to say and my well is dry, at least there is still a format that allows me to continue the social media journey.  For more information on using RSS feeds on your site feel free to contact me on smallerindiana, facebook, myspace, friendfeed, linked in, plaxo, twitter, letsmakeitrain, mwmcmusic, or by email.


Posted Sep 24 2008 11:33 AM by Adam Brand

How many times do you visit a website and get exactly what you went there to get? If you’re experiencing what I’m experiencing, your seldom do. I tell my customers and prospects to repeatedly ask themselves who their website serves and what they’re looking for. If you’re having trouble thinking of what content to put online, that’s where you start.

It seems the most commonly missed and hardest to find information is adequate contact information. The key to a happy customer is making sure they, at the very least, “think” you care.


Posted Sep 23 2008 3:40 PM by Colin Clark

I had an awesome meeting today with Tony Scelzo, the founder of Rainmakers, in which he spoke about frequency and universe.  Basically your universe is composed of suspects, prospects, and influencers.  Frequency is the number of contacts you have with these people each week, month, year, or whatever.  This model is consistent with my current marketing philosophy.  Frequency and follow-up are extremely important along with the number of people who carry your message. 

web frequency = marketing excellenceI've seen so many models and analogies for good marketing, that it blows my mind.  Mostly they all mean the same thing.  You do research to determine a good market segment.  You hit that segment with as many different forms of contact as you can think of.  You measure what worked and what didn't.  You do more of what worked and less of what didn't.  You do this until you own your market.  It sound so simple that it's almost crazy that we still talk about it so much!

It's ideas such as this that make a web content management system make so much sense.  A CMS with the right features allows you to run several different campaigns at once.  For example, Marketpath CMS allows users to search optimize their site (and keep it optimized), create and measure landing pages, create a corporate blogging program, run a viral campaign, and coordinate their site with email marketing.  How much more power could you ask for? 


Posted Sep 23 2008 1:47 PM by Adam Brand

Whitespace is the empty or “negative” space between elements on a page. Those elements can be anything from paragraphs and bullet lists to images and advertisements. Utilization of whitespace in webpage layout is underrated and all too commonly underused. Whitespace can benefit visitors by preventing the feeling of being “overwhelmed” or being annoyed by too much "going on." Whitespace can also be used to create emphasis; focusing visitors on the most important information.

Look at the difference between the following website screenshots:


Figure 1


Figure 2 

Do you “feel” the difference between the two designs? What is the general feeling you get from figure 1 compared to figure 2? Figure 1 has an open and airy design creating a sense of sophistication and calm while Figure 2 exudes frustration and stress. Which would you rather your audience feel?

When managing the content on your website, don’t be afraid to add some space between elements. It may be subtle but can really improve the visual effectiveness of your content.

 


Posted Sep 5 2008 3:08 PM by Colin Clark

I'm a big fan of search.  That may seem obvious, but when we consider how far we've come in the last few decades, it really is outstanding.  Search engine optimization is obviously good for business, but when you consider it in the context of the consumer it really is very important.  You have to look at the search market just like any other market.  It's always going to be difficult to get any group of people to do anything unless there is money in it.  It would be impossible for google to properly index the web if sites didn't take the proper SEO precautions.  With that in mind, there are literally hundreds of SEO guidelines and tools available to ensure that your site can be found.

This SEO piece is for meI'm a huge fan of website grader.  My favorite part about this tool is that it takes into account lots of different types of content and then ranks your site on a scale of one to a hundred.  This is supposed to somewhat accurately decide how well you will rise through the search rankings.  I especially like this site because it takes into account how much of any given SEO strategy you are using.  For example, if you have a lot of links, but are weak in other areas you will still rank favorably, because links are important.  If you are using blogging as a tool for inreasing your search rankings, then it takes the ranking of your blog into consideration.  It's also nice, because it provides simple and measurable steps that you can take to get it right. 

I like to think of the web as a kind of 'economics of information.'  It's very similar to actual economics, except that instead of money you pay in knowledge.  Now, of course you can pay good money for SEO knowledge, but the beauty of it is that much of the good information is already available for free.  SEO can be a bit of a crap shoot, but if you are representing yourself honestly there is no reason to believe that anything is impossible.  Web 2.0 is here and there is MUCH more content than there once was.  There is really a world for everyone here, and proper SEO practices will ensure that the best content for you rises to the top.  Some terms are indeed very competitive.  This competition keeps the web healthy.  It's a big pie and there's enought to go around.


Posted Sep 4 2008 3:05 PM by Colin Clark

I am an avid reader.  Most recently I've been engrossed in 'A Whole New Mind' by Daniel Pink.  The premise of the book is that the importance of left-brain activities (like mathematics, data analysis, standardized tests, etc.) is lessening, while the importance of right-brain activities is increasing (art, music, empathy, feelings, etc.)  Basically, through the information age we've accumulated so much affluence through the automation of many of the critical stages of production that the consumer is now focused on the meaning and feelings they get from the products they buy.  The information is still important, but the meaning and concepts behind it is becoming paramount.We all market together

This left-brain/right-brain mentality struggle is more than evident in the internet marketing world.  I was in a meeting just this morning with Mike Sidel of Indy Associates.  Like the Marketpath crew, he is all too aware of the struggle between the IT department and marketing.  IT typically handles a lot of left-brain activities (data analysis, problem diagnosis), but are often less skilled at understanding the right-brain concepts that are demanded of a successful marketing campaign.  IT is obviously an extremely important job.  Accounting software, email servers, and any other tech components need to be maintained so that people can do their jobs, but the website should be excluded from that.  WEBSITES ARE MARKETING TOOLS!  They need a lot of right-brain attention.  As Mike said, 'technology should be kept far away.'  How do we do this?

Well, Marketpath accomplishes this by skillfully hiding the technology under a shell of sophistication and design.  We hide the hosting in our server (it's safe, I assure you).  We hide the code under an intuitive user interface.   We are adept right-brain thinkers, but we also have the left-brain skills to bring it all together and make it flow effortlessly.  When a customer chooses Marketpath they are choosing a software solution that gives them a feeling of safety and familiarity, as well as a team of left and right-brain thinkers who understand their goals. We are empathizers and synthesizers.  We are creators and meaning-finders.  We might be living in a new world of concepts, but the companies that succeed will be the ones who are able to find partners who can help, and that's why we're here.

 


Posted Sep 1 2008 8:28 PM by Matt Zentz

Just two days after I post about Microsoft IE8, I get an alert that Google has announced their new web browser, Google Chrome, will be available in beta for download September 2nd. If you're not familiar with the term 'beta', it is basically a testing release before the official '1.0' is added. Read the official notice from Google.

From a consumer perspective, hurray! I do like having a choice..... but not too many. Too many choices and I just get confused and easily cheated by imposters and me-toos (ok, I don't get cheated with software much because I am a developer by trade, but my Grandmother does... and my parents, and my sister, and my cousins.... I hope you get the point). So, now I can use Firefox (the champion of people who dislike Microsoft), or I can use Internet Explorer (the standard built-in browser for Microsoft Windows), or Safari (the Mac OS built-in), or Google Chome (a wonderfully simplistic, yet powerful browser - I'm sure). Of course, there are a couple others, but they barely register as a blip in the browser usage radar.

From a developer/marketer's perspective, I am a little annoyed. Building rich and dynamic cross-browser websites can be a challenge, even though development has improved a lot over the last 5 years. There are still inconsistencies, mostly with Javascript and CSS (style sheets). Developing cross-browser websites is sort of like putting up a billboard that can only be read by people in certain types of cars. If you drive a BMW it appears perfect.  If you drive an '84 Chevy Celebrity (like my first car) the billboard shows a big red X. It's challenging to get the message right for everyone.

If your website is not dynamic, i.e. contains no Javascript, then you will likely be fine. The challenge is with rich sites - those websites that have put a lot of time and effort into improving the user experience. There will most likely be compatibility issues and you will need to fix those as soon as you can.

Google has a huge following. To many people, they are still the underling that develops cutting edge software. Once Chrome is released in beta, you can count on a ton of people trying it out - if not adopting it entirely. This means you need to test your corporate websites, landing pages, micro-sites, and customer applications.

Google is pretty good at releasing quality software, but I have seen several applications in beta that were buggy. If Chrome gets adopted by a large number of consumers, I hope they have worked out most of the kinks.


Posted Sep 1 2008 1:35 PM by Colin Clark

I think viral mareting is pretty much the coolest thing in the world.  You do something cool, you post it online, and a few days later it has spread all over the web, you're famous, and (hopefully) the cash starts rolling in.  The problem with viral marketing is that it's so difficult to figure out what's going to be a hit.  Sure, I submitt my blog posts to digg.com and link back to my blog whenever I post anything on the web, but this is hardly viral marketing.  It takes a certain EDGE, a certain out-of-the-box thinking that makes it worth sindication.

For my buck, the two most powerful viral marketing tools on the web are youtube and digg.com.  Youtube is fantastic because it is so easy to imbed videos on other sites.  This creates a syndication engine that exposes your content to an exponentially large audience.  I post it on youtube, everyone sees it there, some of them embed it in their blogs, websites, social media, etc. and before long everyone's seen it.  The problem with youtube is that there is so much content that it takes something extremely funny, shocking, impressive, etc. to inspire sindication.  The problem with most businesses is that they are beyond reluctiant to put something edgy out there for fear that it will make them look bad.  Unfortunately you have to have the guts to reap the rewards.

I must admit that I don't know exactly why digg.com is so freakin awesome, but it totally is.  I could spend days there!  Apparently a lot of other people do to, but I don't personally know that many.  It's more of a community within a community, and it's one that I've fully embraced.  For those who are unfamiliar, digg is basically a forum for posting cool stuff that you find on the internet.  You post it and then anyone else who likes it can 'digg' it, and the more diggs a post has the better it's supposed to be.  Digg seems to work a little bit slower than youtube in a viral sense, but the content is way better.  If you've got hours to kill digg is awesome.   My favorite digg submissions are the 'top 10' lists.  You pick the top 10 best or worst or whatever of any topic you like.  In fact, I'm currently working on my own 'internet marketing' top 10 list.  Feel free to help me out with some suggestions.


Posted Aug 30 2008 8:52 AM by Matt Zentz

Microsoft Internet Explorer is getting a face lift and tummy tuck with Internet Explorer 8 (IE8).  IE8 is currently in beta form and available to average users. A formal release date has yet to be set. One of the biggest new features receiving a lot of hoopla right now is InPrivateBlocking. 

InPrivateBlocking allows users to turn off browsing history, as well as the saving of temporary files and cookies. Browsing history and temporary files mostly affect just the user, however,not saving cookies affects the user and any company or organization tracking and recording information on their visitors. This has potentially big ramifications on organizations who rely on web-based advertising because there is a lot of tracking involved with web-based ads. It also affects companies who track and remember their visitors and display items based on their interests.

So, organizations are worried their ad revenues will dry up because of this end to tracking. I'm not worried, though. First of all, the ability to block cookies is built into the major browsers right now.  It's just a little harder to find. Second, I'm sure there are a good number of people that don't want to be tracked at all - the 'big brother is watching us' mentality. But how many people truly think that way? 

When I visit Amazon.com, I love the fact that it says 'Hello, Matt.  We have some recommendations for you.' And the recommendations are really things I'd be interested in. Or perhaps when I go to log into an email account, bank account or some other account that remembers who I am. The website doesn't store my password (unless you're silly enough to let your browser do that for you).  It just has my username - which I often forget because it varies from site to site if the traditional 'mzentz' is not available. It is really nice that these sites remember who I am and what my preferences and interests are.

My point is that I wouldn't worry too much about user's turning off their cookies because most don't do it now. What I would worry about is why people are turning off their browsing history and temporary Internet files, because if they work for you, how will you know what websites they are really viewing while on your dime.


Posted Aug 26 2008 2:44 PM by Colin Clark

Good Marketing is so ZenThe best thing about life is that there's all these new things to learn about and explore.  I'm fickle by nature.  I tend to not spend a whole lot of time on one subject, but instead to jump around to lots of topics.  My latest facination is analytics.  It's all I've really been talking about this week.

So we've got this website that's supposed to be part of our marketing strategy and bring in leads and money and blah blah blah.  But here's the kicker...  It's not. It's not working the way it sould at all.  No leads are coming in.  No money. No nothing.  So what do we do?  We pull up our analytics numbers.  We find that our bounce rate is, say, 50%.  That's not bad.  It's actually pretty good.  We find also that our traffic is up.  Again, that's great, but where's the cash?  My guess is that it has something to do with the content on the site.  It's just not pursuasive enough.  So I pull up the CMS and start to tinker.  I add some great new content.  Then I wait and I measure.  A wise man once said that effective leaders 'make decisions quickly and change them slowly.'

So this analytics is pretty powerful stuff.  I've got the numbers, and I've got the patience to see this thing through.  I know that marketing is not a sprint, but a series of marathons.  I'm so glad that I've got a CMS that is this flexible.  I've got real control over changes so that I can use the data I've collected in the wisest way possible.


Posted Aug 16 2008 11:26 AM by Matt Zentz

Today, I am at the blogINDIANA conference learning about different blogging topics and also promoting our product, Marketpath CMS.  It's interesting, even now, how many home-grown web content management systems there are.  We knew this when we began building our product.  We knew that home-grown CMS's would be our largest competitors. 

One benefit of the home-grown CMS is that the relationship to the developer, the company who built it, is very personal. It has tremendous value because the customer is working with a vendor they trust.

The disadvantages of the home-grown CMS are in system maturity, features and benefits. Every home-grown CMS I've seen is immature.  It lacks the full-scale development and quality assurance required to deliver a quality product from which end users derive their return on investment.  Additionally, most larger changes (like adding a new page) require intervention from the original developer. Keep your fingers crossed they are not on vacation or too busy on another large project to assist for another 6 weeks.  Believe it or not, that happens a lot.

What we are recommending is that instead of trying to build a home-grown application that is limited in functionality, become a reseller of a mature web content management system. We have a program in place that allows resellers to make a nice return on every new customer.  And the return is recurring every year. They get the benefit of a mature content management system that is always growing in features and benefits, and offers the expertise of the vendor behind it. Do it right, go with a pro.


Posted Aug 14 2008 1:28 PM by Colin Clark

Web Power ToolsI wanted to take a minute to discuss the various tools available.  Which tools should you have?  How should you use them?  And what do you get for your investment?  Let's start with content management (CMS).  This is not an area where you want to pinch pennies.  Your web content is the life blood of your web presence.  Your CMS should allow you to edit textual content in every area of your site.  This is important, because changing text placement and content has a dramatic effect on your search optimization and marketing effectiveness.  It should be easy to create links within the site, as well as create, delete, and modify menu items.  Finally (and this is a big one), your CMS should have powerful and versatile image tools that allow you to easily link pictures, resize, and ad alt image tags.

It's impossible for me to talk about a CMS without mentioning search engine optimization.  Google indexes all the content on your site, so every time you update content it tends to help.  But, in addition to content a CMS 'power tool' should allow you to easily customize your meta data, meta keywords, title tags, as well as the aforementioned alt image tags.  Your CMS should also allow RSS feeds, and allow you to create a 'call to action page' such as a 'request a demo' or 'quote' page.  Getting visitors to this page is the #1 reason you paid for someone to design the site for you, so it's important that it's done right.

The most powerful weapon in the savvy marketer's arsenal is their blog tool.  Again, it's important that you get this right.  Take a look on the right side of this page.  Those are categories.  Each of those categories catalogues blog entries relevant to that topic and each one is associated with its own URL which is updated dynamically each time a new post is added.  This means that by writing this post I am updating many other URL's.  This is a very very good thing for my search marketing campaign.  The point is that there are tons of web tools out there, but not many 'web power tools.'  We've all got budgets to work with, so spend your money wisely.  Make sure you're getting the most marketing bang for your marketing buck.


Posted Aug 12 2008 11:49 AM by Colin Clark

What would you give to be the best?  What would you do to establish your company as the premier expert in your field?  Sadly, the answer to these questions is often 'not much.'  Why is this?  Why are phrases like 'it sells itself' still in our vocabulary.  I am often baffled by stories of the pet rock and grey goose vodka (it typically scores well bellow cheaper vodkas in blind taste tests).  These companies made millions off of marketing alone. 

Marketing gold, silver, or bronze?

I'm definitely not saying that you should ignore the quality of your product offering or turn your back on innovation, but your marketing should be given just as much consideration.  Olympic athletes train with absolute conviction and total dedication.  That's what it takes to be the best.  Too many business owners are so afraid of making a bad decision that they're left with indecision and indecision is what drives people crazy!

Now my job is to consult with people about their online marketing.  I know that marketing decisions are sometimes hard to make.  How much should you spend on search marketing and SEO?  How much should I dedicate to web design?  Should I pay a consultant to monitor the content on my site and blog?  These are not easy questions to answer, but we must have the courage and conviction to face them.  The only way to truly grow your business is to pick a plan and stand by it with total conviction.  Go for the gold.


Posted Aug 7 2008 5:23 AM by Matt Zentz

I met with Scott Abel this past Tuesday and we briefly spoke about semantic search.  I'll admit, I've read about semantic search in the past but I wasn't very familiar with it.  So I did a little more research.

Semantic search is based on objects instead of just keywords, as traditional search is today. Today's search engines (Google, Yahoo, MSN, etc) find websites that contain the keywords you entered. Now, if I typed in "horn" I will get many different results.  I will get results for french horns, Cape Horn, Horn's Gaslight Bar & Restaurant on Mackinac Island, Hansen & Horn, and many other results.  But I will have to sort through all of those results to find what I'm really looking for, my grade school gym teacher "Mr. Horn." 

Semantic search would allow me to sort results by the type of object instead of just wether the pages included my keywords.  When I type "horn" I could also include "person."  So my query might be "person horn." A good semantic web search engine would also recognize that many different object types exist for the word horn and present those to me so I could easily narrow my selection.

We constantly hype about good keyword placement and strong search engine optimization but semantic web presents a different twist in search that could yield much more relevant results and get us to the information we want faster. Semantic search has a long way to go before being fully adopted but it is something to keep your eye on.


Posted Aug 4 2008 3:10 PM by John Kohlmeyer
8/4/2008 - Marketpath will be sponsoring blogINDIANA 2008.  Local bloggers from across Indiana will gather at the IUPUI Campus Center on August 16-17th, 2008, for Blog Indiana 2008, a 2-day blogging and social media conference that aims to promote education, innovation and collaboration among Indiana’s fast-growing blogging community.

Marketpath sponsors blogINDIANA 2008Blog Indiana 2008 is a 2-day conference for both experienced and new bloggers alike. Sessions will include topics such as blogging for beginners, using blogs in your business, monetizing your blog, political blogging and more advanced topics. In the past, most blogging and technology-related conferences have either been too expensive or too far out-of-state. Blog Indiana 2008 seeks to bring a low-cost, high-value conference to Hoosier bloggers.

Blogging regularly is a great way to increase search engine visibility and engage website visitors.  Blogging should be easy and yield positive results.  This is why we built a blogging component right into our content management system, Markeptath CMS.

Sign up for the conference now to better leverage blogging and improve you website ROI. 


Posted Aug 4 2008 1:03 PM by Colin Clark

blog indiana  - indianapolis - august 16 and 17

I just wanted to take a minute to discuss the upcoming Blog Indiana Conference on August 16 and 17 at the IUPUI Campus center in downtown Indianapolis.  Check out the website.  I'm super excited for the event.  I think it's 50 bucks to attend and will feature awesome speakers and discussions about the state of the blog union.

One of the reasons I'm so excited is that as most people know I'm relatively new to the blogosphere, and I'm extremely interested in what the leaders in the blog world have been doing all this time.  I've been amazed at how our SEO marketing has been affected by our blog strategy.  It's also a lot of fun.

The other reason I'm so excited is that Marketpath CMS will be one of the sponsors of the event.  I'm thrilled to be attending and to see how the future will unfold for this fantastic social media.


Posted Aug 4 2008 7:48 AM by Colin Clark

Everyone's always talking about the future.  How is technology going to play into our lives?  I envision a world where we'll carry around a palm sized pal that has all the information we need.  For example, this past weekend my fiancée and I were attending a birthday party for my cousin at an uncomfortably crowded bar in downtown Chicago.  By 2 AM we had had enough so we decided to nix the original plan of staying with some friends and hit the road back towards Indiana and get a hotel.  We stopped in Merrillville and went to five hotels before finding one that was suitable.

the iCMS of the now or the future?In the future, Planet Earth v2.0, I'll be able to grab my palm sized pal, type in "available hotel rooms in Merrillville" and have instant access to which hotel rooms are available, pricing, pictures, and maybe...just maybe... a smell feature (nobody likes a stinky hotel room). 

Why are we still waiting?  APPS DEVELOPMENT!  The technology is already in place. (except for the smell feature - someone seriously needs to get on that)  We're waiting for its widespread implementation.  (I don't actually have the iphone yet)  It's so close.  It's so close I can taste it.  Maybe I should co-design these types of features into our content management system.  It couldn't hurt.  Actually these types of apps are probably under way as I sit here mindlessly waxing about the future.  Oh well I guess I'll have to be a little more patient.


Posted Jul 31 2008 11:37 AM by TJ Furman

Out with the Old, in with the NewI am headed to Yankee Stadium this weekend for the first time ever.  It is now or never for me.  Even if you don't follow baseball, you probably know what Yankee Stadium is, but you might not know why it has become a now or never scenario.  After this season, Yankee Stadium will be torn down.  The Yanks are moving across the street to 'New Yankee Stadium.'  All of the history and prestige will be gone.  The Yankees are updating one of the biggest things they are known for. 

This brings me to one question.  If the Yankees can part ways with their stadium and the lore that is associated with it, why can't people part ways with their old marketing strategies?  Today, people find their information through the web.  Even if a piece of mail reaches a potential customer, the piece of mail usually pushes the reader to find our more information about the company on the web.  Now it doesn't make much sense to create an identity on a postcard or letter and then send someone to an outdated website.  By using a content management system, you can change your website as your marketing changes.  Creating an overall brand is the goal isn't it? 


Posted Jul 31 2008 11:22 AM by Colin Clark

Grim Reaper of Web DesignThis morning I met with the president of annother web technology company who specializes in SEO.  He informed me that in the last year they began turning down all web design work.  I see this all the time.  One week a web design shop, the next they've specialized in one specific area and refuse design work.  In other cases I'll hear 'We're trying to get away from web design.  It's still our bread-and-butter but we really would like to focus on...'

What's a guy supposed to do with this info?  We've got a designer on staff, but we focus primarily on CMS.  Should we outsource all our design and focus solely on content management?  Is design something we should be 'getting away from.'  All the success stories I hear are about so-and-so who gave up web design to focus on such-and-such and now has hundreds of high value clients.

I think this trend is excellent.  It elimiates competition for web design and allows us to focus on our highest value offering.  There will always be design shops who can handle the lower budget projects that are sure to be out there, but the specialists can keep their margins high and focus on innovation.  Some days it may seem like we're splitting the web into a million pieces, but in the end new technologies will be developed, price points will become competitive, and our clients will be that much more effective in the marketplace.


Posted Jul 30 2008 12:34 PM by Colin Clark

Last night I joined thousands of other parrotheads to witness the Indianapolis performance of Jimmy Buffet and the Coral Reefer Band, and I came to an interesting epiphany; as much as I've always enjoyed his music, Jimmy Buffet is not a musical genius.  He is, however, a certified marketing genius.  What is the key to his success?  I argue that all of the success that Jimmy Buffet has ever had can be directly attributed to FRESH CONTENT!

Search Engine Optimization | Indianapolis Website Marketing | Jimmy Buffet = Master Marketer | Yes I am a pirate!Think about it.  The great thing about Jimmy Buffet is that he's always doing something new.  For example, at last night's show his big new push was for Landshark Lager, a new beer he released this year which is very similar to Corona.  You can bet that there were hundreds of signs, t-shirts, banners, hats, etc. plastered all over everything and everyone in the arena.

Imagine if the promotional memorabilia wasn't at the venue.  Imagine if JB wasn't promoting the new product on his website.  Do you think there would have been anywhere near that amount of hype?  Absolutely not!  Every business changes.  It's the only way to stay relevant in the market.  Your website marketing must reflect your most recent activity.  Your search engine optimization should be kept as up-to-date as possible to make absolutely sure that people looking for your company find it, even if you're not quite as famous as Jimmy Buffet.


Posted Jul 28 2008 9:57 AM by John Kohlmeyer

I got up early on Saturday to stand in line for the Jesus Phone iPhone 3G at the Apple store, and as I'm waiting for the doors to open, I had plenty of time to think.  Of course first and foremost on my mind was calculating how much of my life is spent standing in some type of line.  Everyday I stand in line at lunch.  Sometimes on Fridays and Saturdays I wait for over 30 minutes for a table to open up at St. Elmos Arby's.  I got stuck in traffic this morning for another 20+ minutes because some people dont know how to drive

All of this time adds up.  Where is my instant gratification?  Jimmy Johns comes close, but I'm still in a 2 minute line waiting for my delicious Gargantuan.

Thankfully, with Marketpath CMS, there is no waiting.  You don't need someone else to publish the website content you need out NOW.  Click, Edit, Publish. BOOM! Instant Gratification.  Your new changes are live to the world.


Posted Jul 28 2008 8:14 AM by TJ Furman

As I was sifting through all of the usual news stories on CNN this morning, I came across one that piqued my interest (thanks, Dave).  There is a new search engine in town.  Started by a couple of ex-Googlers, 'Cuil' has launched in the recent days and has a new, and perhaps better, method for indexing and ranking websites.  Cuil's idea is that popularity of a website shouldn't be the dominant factor to whether a site can be found or not.  Their philosophy is this:  relevant content matters. 

They aren't tracking users, counting links, or being picky about who gets indexed and who doesn't.  They have indexed over 120 billion pages so far, and you can expect that number to grow pretty quickly.  Cuil has the idea that the internet has grown, search should too. 

If content is in fact becoming king, then it has become very apparent that having a way to manage that content is extremely important.  An easy-to-use content management system can take away any frustration that updating a website can cause.  No longer does it need to take an hour to make a change, with the right system (Marketpath CMS, hint hint) it can take only a few seconds.  If I have said it once, I'll say it again, providing relevant and up to date content can be the difference in driving traffic to your website.      


Posted Jul 28 2008 8:08 AM by Colin Clark

I had an interesting conversation with a designer friend of mine this weekend.  I started the talk with a few comments about Marketpath's shiny new website.  I was promoting all the interesting content and features the site had to offer as well as the sleek new Web 2.0 design.  'Web 2.0 design?' he said.  'Web 2.0 doesn't refer to a design style!'

spider web 2.0I was shocked!  Not a design style?  Are you kidding me?  I'm supposed to be telling people about all the new and amazing ways that the web can enhance their lives, but I'm supposed to deny that the way the web 'looks' won't be affected?  I can't do it.  I won't do it!  The web is changing.  The look is changing.  Barriers are being broken down on a daily basis. 

So, what is a web 2.0 design?  It's new, fresh, and draws the user in.  It's not rocket science.  If it looks good and is user friendly it's web 2.0.  If it's got a blog and an RSS feed it's web 2.0.  Okay maybe I'm not the top expert in this field, but you've got to admit that the sites that are popping up out there today are way more bitchin than the ones from even a few years back.


Posted Jul 26 2008 6:09 AM by Matt Zentz

Higgly Town Heroes have no legsLegs are important to most people, animals, and tables.  Legs are not important to the Higgly Town Heroes.  I have asked my four year old son repeatedly, 'How do they get places?'  He doesn't understand the question.  He says they just do.  Good enough, I suppose, for an animation and a four year old. 

Internet marketing legsBut what about your wine?  Does your wine have good legs?  Many people think legs are a great indicator of a great wine.

What about your Internet marketing initiatives.  Do they have good legs?  Here's another way to ask the same question.  Does your Internet marketing program have a solid foundation with which you can measure, analyze, and make adjustments as necessary?  Can you measure website ROI?  If you said 'no,' then you are like most businesses that are trying to leverage the web as a marketing tool. 

A good place to start is with a marketing firm that will help you plan and establish baseline goals.  Most website development or design firms are not marketing firms.  Sure, they can build a killer website, but when it comes to getting a true return on investment, you need to have a strategy, a game plan, or..... good legs.  Be sure to select a partner that can help you build a strong foundation so you can measure true ROI. 


Posted Jul 25 2008 2:35 PM by Colin Clark

Who doesn't love Fridays!?  Any stress or negativity that hung over my head all week seems to be miraculously erased by the promise of the rapidly approaching weekend.  Yes sir my friends it's time to sprawl out on the porch, pop the top on a frosty beverage and just enjoy the night. 

Friday Marketing BluesUnfortunately, I've got some serious marketing to consider before 'porch time' is even an issue.  I've got customer reports to run, SEO keywords to research, and a pile of potential customers to contact.  It can often be difficult to get in touch with the right people on a lazy Friday afternoon.  It always seems like 50% of the workforce knocks off early to get a head start on the weekend.

It's times like these that I'm glad my website is here to pick up some of the slack.  I know that if any potential customers feel the need to announce themselves over the weekend, they can simply tune out, log on, and opt in to whichever of my offerings that might spark their interest.  I can rest easy knowing that my web content is relevent, I've done my SEO homework, and the marketing that I've been slaving over all week will see me through.  Finally...It's Friday.


Posted Jul 23 2008 2:05 PM by John Kohlmeyer
7/23/2008 - Marketpath has finished updating their website with a fresh look and clean feel.  The site is now live at http://www.marketpath.com
Posted Jul 23 2008 9:10 AM by Colin Clark

Let's just set the record straight.  I am not a developer.  Given the tools I would be unable to crank out even one line of code.  I studied history in college, I like to build things with my hands, and I enjoy playing musical instruments.  Writing code is simply not in my biological make-up, so when I began pitching CMS software to other web developers I didn't even know that it would matter what language the program was written in. 

ASP.net criticI have since come up against a tide of criticism for the ASP.net platform.  Why is this?  A massive number of the workstations in use in this country are running the Windows platform.  The vast majority of the people that use my service are not programmers.  Why do they care how it's written?  They only care that it works.

All too often I run up against open source purists who are unable to make a particular application work flawlessly.  My product works and that's all I care about.  Furthermore, most of my customers who are in the know actually prefer to have a CMS that is written  in ASP.net.  That's all I've got.  I needed to get that off my chest.


Posted Jul 22 2008 9:49 PM by John Kohlmeyer

What stands in the way of you updating your website more frequently?  (Lack of) technology, that's what!  Machines should be doing the busy work, not you.  You should be able to freely express your ideas and opinions using tools that make the job easy.  So what are you going to do about it?

Marketpath CMS makes editing content easy.  Easy enough for this guy.  Maybe.  Thats the idea anyway.  You get where I'm going with this...Content management used to be in the hands of only the programmers (and the bosses who tell them what to do), but given the right tools for the job, anyone can contribute relevant content to their company's website.  With Marketpath CMS, you can update your site as fast as you can think type.

Skills can vary wildly between human beings.  Some can be bad at both spelling and haircuts yet be great at growing a killer moustache and wearing a bandana.  Some are outstanding at writing code and somehow bad at bowhunting.  Should a lack of programming skills keep you from being able to update your company's website?  No!  You should put the power back in your hands and make things easy with Marketpath CMS. 

Having said that...  Just because anyone can manage content doesn't mean you should let everyone and their brothers have control of your content.  You still need to make sure your content management is in competent hands.  Maybe we'll talk about that problem, and Marketpath's solution to it, next time. 

BTW, yes... the Cardinals are my favorite team, and I realize he is wearing a Cardinals shirt.  Some of us redbird fans can actually spell... Its just a coincidence, I ashure you.


Posted Jul 22 2008 12:04 PM by TJ Furman

If your content is old, you're burning cash!Lately, when I have been asking people 'what does your company's website do for you?', I have been getting the same response.  'Well, it doesn't really do much of anything.  It is mostly informational and that information never changes.'  I dread this response.  I wonder to myself, why even have a website?  If the information hasn't changed since the site was launched circa 1998, then why people keep paying for hosting? 

Exisitng customers aren't using it, because they know what is there...the content hasn't been updated in years.  New, potential customers (if they can find your site) see an outdated website and wonder if the company still exists.  This isn't the best first impression that a company could be making.  It really takes a paradigm shift to realize what you could be missing out on.

Everyone knows that when people want information nowadays they turn to the internet.  Everything that you need an answer or a service for is right at your fingertips.  Potential buyers are looking for sites that make sense, are usable, and the content is up to date.  A content management system and a fresh web design are two of the most cost effective ways to spend marketing dollars.  Your site is available 24 hours a day to people that are looking for the information you provide.  What could be better than that?  Its targeted marketing at its finest.  When used effectively, web content management can be what seperates you from your competitors.    


Posted Jul 22 2008 11:30 AM by Colin Clark

Indianapolis | SEO | CMS | MarketingMarketing proffesionals all over the world are scrambling to beat their competition at the web race.  Who will finish first?  Who's marketing is the best marketing?  What techniques will put your company at the top. 

Search Engine Optimization is a buzzword that is currently circulating around the marketing world.  There are companies that charge tens of thousands of dollars, and still can't guarantee that your name will rank on the first page of the Google organic search. 

The truth is that there is no guarantee when it comes to SEO.  It is easy to rank for certain terms, because very few people are searching for them.  Other terms are nearly impossible to rank for. 

A good CMS is an integral part of attaining high organic search rankings.  If content has been posted recently, search engines look at it more seriously (would you rather read yesterday's newspaper or today's newspaper?).  Another powerful tool is the corporate blog.  I have a business associate who was able to significantly increase his search rankings simply by writing in his blog regularly.  We the people want new content!


Posted Jul 22 2008 9:56 AM by Colin Clark

Indy Web Content ManagementIn today's world we have phones that double as computers, cars that double as satelite receivers, and a new culture of users, young and old, who are becoming increasingly reliant on the web for their information.  The question for the marketing saavy becomes; how do I optimize my marketing plan to pursuade people to hear my message?  How do I set myself apart from the great abyss of multimedia content available? 

The answer is relevance.  If you provide relevant content on your site, people will come.  People will most definitely come.  This leads to the inevitable question;  what is relevent content?  For me relevent content is content that describes the current state of your business or organization.  There are sites on the internet that I go to several times a day.  I might visit others only once in my lifetime. 

The sites that keep me coming back are ones with a wealth of interesting and useful information that is updated regularly.  I am interested in returning to the site, because I know that I will consistently find new things that weren't there before.  I will obtain new answers to old questions.  The most heavily visited sites on the web have one thing in common.  They change constantly!


Posted Jul 20 2008 2:37 PM by Matt Zentz

In my last post I wrote about the downfalls of flash, search engine optimization, and direct linking.  Now it's time to talk about AJAX and web 2.0 and how search engines perceive the two.  First of alll, let's define AJAX and web 2.0.

AJAX is an achronym for Asynchronous Javascript And XML.  It provides web clients (e.g. Internet Explorer, Firefox, and Safari) a mechanism for delivering rich experiences for its users.  Google Suggest  is an example of an application that uses AJAX.  As you type, suggestions appear that you can click on to quickly select your topic.  Notice that the entire screen doesn't refresh.  Instead of the browser making a call back to the original web server for a whole new page (including suggestions) it only updates the list of suggestions by passing the typed characters to the server - using AJAX.  The amount of data is very small and the data returned is also very small.... thus very fast.

AJAX enables the concept of web 2.0 - the rich user experience.  It is a great idea to build in a rich experience that makes it easier and more inuitive for users to interact.  Our web content management system has an enormous amount of AJAX programming.  But the problem is with search engines.

AJAX is based on Javascript and Javascript is based on user events (e.g. mouse-up, mouse-down, click, etc).  Search engines don't have the capability to launch javascript events which means if your website's navigation is based on AJAX (which, again, uses Javascript) then search engines will not be able to index it.  This means the website pages you want people to find will not be found because they were never indexed. 

The moral of the story is to use AJAX sparingly if you want your website to be indexed by search engines and definitely do not setup your navigation with AJAX or Javascript.  Check with a knowledgeable software developer and SEO firm and ask them if your site is SEO friendly.


Posted Jul 18 2008 2:29 PM by TJ Furman

I was in a meeting with a friend of mine, Jill Harding, last week when she told me a great analogy for keeping a website's content up to date.  She asked me the question, 'How many times can you watch the same Seinfeld episode before you just change the channel?'  I know that Seinfeld is one of the all-time great shows, but with no new episodes coming out, you know what to expect out of each show.

Stale Content
You had a great run guys, but I'm ready for something new

The same goes for stale content on a web page.  Users, and potential clients, will only come back so many times to view the same content before they realize that what they are looking for isn't there.  They will find their information somewhere else, leaving your website to become more and more outdated and obsolete, and you are left with your same old customer base. 

Search engines operate in the same fashion.  If they crawl your website every month and realize that nothing has changed, they are less likely to come back and index your website for search.  Updating content on a regular basis can remedy this situation and invite the search engine spiders to re-index your site more frequently.  Increasing how frequently you update the content can greatly improve your overall web presence and help your website become a source for information for your customers.


Posted Jul 17 2008 9:13 PM by Matt Zentz

Flash and SEO - Marketpath Content Management Solution IndianapolisUsing Adobe Flash within a website at one time was the bane of search engine visibility.  Although Flash sites were often dazzling, highly interactive, and dynamic, they were not adequately being indexed (if at all) by the big search engines.  Here's a flashback article from 2003 on this topic. 

Adobe has just announced a plug-in available to Google and Yahoo that allows their search engines to act like a user clicking thorugh a flash website.  This seems to be the latest effort at indexing Flash sites but some say that obtaining a high search position willl still be difficult because of the inability to provide direct links within the flash site. 

For example, if a blogger finds a page in a flash site that is several clicks deep she will not be able to link directly to that page in her blog.  Instead, she would have to link to the front page (the page that loads initially) and instruct the user how to get to the deeper level page.  Yuck!

So, if you want to build a highly interactive website, use AJAX and Web 2.0 technologies instead of Flash.  You can still use Flash movies embedded within your site but don't let the Flash handle your website navigation.  I'd like to caution, though, that AJAX and Web 2.0 have their own issues which I'll tackle in my next post.


Posted Jul 14 2008 8:18 PM by Matt Zentz

We tell clients all the time that we will help initiate a program to improve search results and help find the right keywords to use throughout their website.  We also say that the rest is basically up to them.  And because they are using a web content management solution (Marketpath CMS... of course) ongoing SEO is about producing lots of relevant content that engages website visitors. 

In his blog entry Three SEO Myths Debunked, Mike Volpe wrote 'If I had $100,000 to invest in SEO, I would hire a journalist to create lots of articles and videos, not an SEO consultant.'

There is only so much code tweaking you can do to optimize a website for search.  Hiring a firm on retainer to provide SEO consulting is like hiring GM on retainer to fill your gas tank once a week.  You definitely need GM to build the car but it is cost prohibitive to have them filling your gas tank. 


Posted Jun 26 2008 10:41 PM by Matt Zentz

Ajax in many ways is the basis for Web 2.0.  The funny thing is that Ajax has been around long before the word web 2.0 was coined.  Microsoft developed a Javascript function for Internet Explore 5 called XmlHttpRequest.  This is the essence of Ajax.  One single function which seems to have caused an overnight explosion of rich web-based applications.

Web 2.0 is based on this because Web 2.0 is highly interactive - similar to what you would find in a desktop application.  Web 2.0 is about the rich user experience.  No slow page loads or postbacks.  Almost instant data and responses because most of the processing is performed on the client machine as opposed to the server (where most processing took place 5 years ago). 

Google maps and Microsoft's LiveSearch both use a great deal of Ajax and web 2.0 methodologies.  Another site with Ajax examples (the first one that showed up in search results) is http://www.ajaxdaddy.com/.

Marketpath CMS uses Ajax throughout the entire application on every page and every dialog.  We could probably stretch all of our Ajax code from coast to coast in 12pt font. 

Developing web-based applications with Ajax and web 2.0 methodologies is no longer cutting edge.  It is a requirement for intutive, easy-to-use, and responsive user interaction.


Posted Jun 26 2008 10:03 PM by Matt Zentz

Have you ever seen a faux balcony on a house?  Or perhaps some other fake feature that had no functional use whatsoever?  This really bugs me.  Being a programmer, I am all about functionality.  Luckily, our product interface isn't developed by me.  If it was, it would likely resemble an emacs editor

practical internet marketing - faux balcony

This picture causes strife in my life because I would insist on putting in real doors, not the appearance of doors.  I like real.  I like functional.

This goes for websites as well.  I often come across sites that have a list of services or products that don't link to further information.  I also see sites that have images that look like buttons but aren't linked to more information.  And of course, the worst is when sites have broken forms, broken links, or broken images. 

Now, I understand broken elements aren't planned like the ugly faux door above, but they are a product of the tools used, the individuals level of training using them, and the organizations commitment to the website.  These small faux issues cause immediate headaches and frustration with visitors and will likely turn them away.

So be sure to check your website for broken elements and don't try to trick your visitors with the appearance of something that should truly be functional.  Your website is not a Hollywood set.  It is a direct extension of your voice and your message to potentital and existing customers.

And just for the record, my #1 pet peeve is double doors where one door seems to always be locked.  Some even have a sign that says "Please use other door".  Can't the people who unlock the doors turn the little key for the second door too?  I don't get it.... but of course, I don't unlock doors for a living.


Posted Jun 24 2008 8:36 PM by Matt Zentz

Internet marketing, stale pages, and stale breadProbably not. So why would do so many marketers and business owners let their website visitors enjoy stale page content?  Visitors come for a reason.  They're evaluating whether or not there is something they want.  They arrive with questions or curiousity.  How well are their questions or curiosities answered?

If you look at a stale piece of bread from far off it is likely to appear normal.  But if you inspect it closely, or worse take a bite, you will certainly notice it is stale.

crostini stale websites - practical internet marketingWebsite content is no different.  Visitors may, at first glance, think the content is fresh and updated, but with a closer look they will quickly get a sense that it is stagnant.  Everything from the design of the site to the copy contained within, a website needs to convey relevant, convincing, and updated information.

With stale bread you can always cut it up and make crostini.  But slicing stale website pages into little toasts isn't exactly an option.

 

 

 

 


Posted Jun 3 2008 9:59 PM by Matt Zentz

My wife has a 10 year old car that is used soley to get to and from work.  It runs well, it still looks nice, and it gets great gas mileage.  The only negative factor is that is burns through a quart of oil each month.  Let a few months go by and I begin hearing the knocking sound of unlubed lifters in the engine.  At that point, it desperately needs oil.

Luckily, the engine did not lock up.  Isn't it nice, though, that our cars tell us when they need oil by flashing the oil light?  Unfortunately, your website doesn't have a warning light like this to tell you when it needs some maintenance.

Like a car, you must keep you website well oiled so it runs smoothly.  And by "running smoothly" I mean your website is engaging visitors so they either buy or move to the next step in the buying process.

Keeping your website oiled takes continuous effort.  You must make relevant updates frequently.  You must provide quality content to engage your visitors and keep them coming back.  And you must constantly measure the results.

To do this in a cost effective manner you need a proven web content management system.  A good web content management system will provide tools to update your website without the need to call in a programmer.  A good web content management system will also provide you measurement tools to help you guage your website's effect on your bottom line.


Posted Apr 28 2008 9:35 PM by Matt Zentz

Recently one of our prospects chose another firm to handle their website redesign.  Not only was our offer less expensive, we also included our content management solution so they could easily update their site and add new pages as needed.  Knowing we were up against a friend of the owner we offered to work together with them.  They would do the redesign and we would provide the CMS.  They decided to just redesign their site.
 
Their response for not choosing CMS was:  "If we didn't update our site before then I doubt we'll update it in the future". 
 
This was one of my "I don't get it" moments.  The company chose to pay a lot more for only a redesign and no means to keep the website fresh, updated and inline with their other marketing initiatives.  To me, this is the equivalent of having your company truck painted with your logo and website address then keeping it parked in a garage so no one can drive it or see it.  Why waste your money?

Using a content management solution would have given them the tools to edit site content, measure its effect, adjust as necessary, measure again, adjust..... and on and on.  They could have created landing pages for offline marketing initiatives and measured the direct impact those initiatives had.  They could have created microsites to target a particular niche.  The benefits are virtually endless.  Instead, they chose a road that leads to stagnation.
 
I guess the good news is that now we have a little more time to help another company that understands the bigger picture.
 
 
 


Posted Apr 23 2008 7:00 PM by John Kohlmeyer

4/24/2008 - Harding Poorman Group, an Indianapolis printing company that specializes in offset printing, printing on plastics, wide-format printing, one-to-one marketing, cd/dvd duplication and mailing/fulfilment services, has chosen Marketpath for website design, search engine optimization and web content management for its seven websites.

The new Harding Poorman Group websites will be completed and live in early June.


Posted Apr 7 2008 7:00 PM by John Kohlmeyer

4/8/2008 - Young Professionals of Central Indiana has chosen Marketpath CMS as their choice for getting the most out of their website.

YPCI's new website is intended to be a tool for both members and YPCI to continue to develop lasting connections in the Central Indiana business community. 
 
Paid members of YPCI will have access to additional features that are not available to non-members, including the ability to edit your profile (including a picture and contact information if you so desire) and to track both upcoming and past YPCI events.  Paid members will also have access to a member directory that includes information about the other members of YPCI (only that which members opt to have shown). 
 
The website also has greater functionality for the Board of YPCI and will allow them to better plan and execute events, as well as collecting information regarding those members who would like to become even more involved in YPCI planning and leadership.
 
For more information on YPCI, check out http://www.ypci.net/.


Posted Jan 28 2008 7:00 PM by John Kohlmeyer

1/29/2008 - The Indiana University Natatorium launched its new online swim program and summer day camp registration application.  Marketpath provided the application and database programming while the Natatorium used their existing website and a new website for sport camps and summer day camps. 

The IU Natatorium used their own website designers who worked with Marketpath to seamlessly integrate the existing and new designs with the new application.

View Swim Programs and Camps


Posted Oct 31 2007 7:00 PM by John Kohlmeyer

11/1/2007 - SYSCO Food Services of Indianapolis, LLC (http://www.syscoindy.com) launched a new website designed by Marketpath.  The website provides a new marketing channel to regional clients and prospects and offers a central location for finding event information, market news, employment and great recipes.

SYSCO is using Marketpath CMS to manage website content, documents and images.  This allows them to maintain fresh content and an updated location for company events and news.

Marketpath also built a custom event management application so SYSCO can provide online registration to their clients.

We are proud to have SYSCO as a new customer and look forward to a strong, enduring partnership.


Posted Oct 17 2007 7:00 PM by John Kohlmeyer

10/18/2007 - Servers Partners, maker of the easy to use office file server FileEngine©(http://www.fileengine.com), has chosen Marketpath CMS to manage their website content.

Marketpath has a strong relationship with Server Partners that has lasted many years.  We build custom applications and more to help Server Partners grow their business more effectively.


Posted Aug 23 2007 7:00 PM by John Kohlmeyer

8/24/2007 - IUPUI Auxiliary Services has chosen Marketpath CMS as the preferred tool to manage eight of its organizational websites. 

IUPUI Auxiliary Services' business units consist of the IU  Natatorium, Indianapolis Tennis Center, Michael A. Carroll Track & Soccer Stadium, Mail Services, Food Services, Bookstore, University Place Conference Center & Hotel and the National Art Museum of Sport.

IUPUI Auxililary Services is a complex organization that blends business, sport and art to support the educational and cultural needs of the entire campus. By using Marketpath CMS, the Auxiliary business units have the abillity to provide University students and staff with frequent and relevant content updates while maintaining consistent branding across each of their sites.


Posted Jul 14 2007 7:00 PM by John Kohlmeyer
7/15/2007 - NorthPark Community Credit Union has chosen Marketpath CMS to manage its website (http://www.northparkccu.org).

NorthPark provides a broad range of financial products and services in a professional and friendly environment. Services, products and especiallly rate changes require very frequent updates. By utilizing the benefits of Marketpath CMS, NorthPark is able to make these updates any time of day without the delay and cost of a contracted website developer.


Posted Jun 13 2007 7:00 PM by John Kohlmeyer

6/14/2007 - Cognitio, a food product research company based in Carmel, Indiana, began using its new web-based survey management tool.  The previous application was built with Microsoft Access 97 and presented continual problems that had become costly and time consuming to fix. 

Marketpath rebuilt the old application into a web-based application utilizing Microsoft ASP.Net and SQL Server 2005.  This provided a solid foundation for usability and reliability and could be used in the office or from remote locations.

Visit http://www.cognitio.us to learn more about Cognitio.


Posted May 29 2007 7:00 PM by John Kohlmeyer

5/30/2007 - Dominion Group, an Indianapolis-based provider of comfortable and affordable housing, launches a new website designed and built by Marketpath, Inc.  The new website incorporates an appealing, modern design with the ability to search for apartments by type and location. 

The Dominion Group website also includes a document management application that enables over 30 apartment communities to share business critical forms and other information.

Visit http://www.dominiongroup.net to learn more about Dominion Group.


Posted May 13 2007 7:00 PM by John Kohlmeyer

5/14/2007 - Alway Development Corporation, a South Bend, IN based custom home builder, launches a new website designed and built by Marketpath, Inc.  The new website highlights two Alway communities, Fernwood and Deer Hollow, and presents detailed information about homes for sale and available models from which to begin the building process.

Alway manages their website with Marketpath CMS, a website content management solution.

Visit http://www.alwaydevelopment.com to learn more about Alway Development Corporation.


Posted Apr 11 2007 7:00 PM by John Kohlmeyer

4/30/2007 - Indianapolis, IN - Marketpath, Inc., an Indianapolis-based software development firm, has implemented Indy's first full-featured content management solution that offers an easier way to manage websites.

Outdated and stagnant websites are a major ailment for the Internet's business community and Marketpath has the remedy.  With sophisticated tools for editing and publishing website content, Marketpath CMS can lower website maintenance costs and the time to publish by virtually eliminating programmers.

Most website pages are 80% to 90% static information.  Companies can spend $100 per hour or more to keep those pages updated.  The money used for updates could be better spent on custom software development that connects and enhances relationships with customers.  Simple website updates should be left to capable marketing staff using a full-featured content management solution like Marketpath CMS.

Marketpath CMS allows users to manage everything from website pages, headers and footers to documents, images and navigational menus.  Marketpath CMS also provides visitor statistics so users can see what pages are receiving the most visits, where those visitors are originating and where visitors typically abandon the site.

Marketpath CMS not only makes website updates easier and more convenient through its browser based toolset, it also lowers website maintenance costs and decreases the time it takes to deploy those updates.

Click here for more information.....


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