Get more visitors and engage your audience
Posted Dec 29 2008 10:27 AM by TJ Furman

What have you done for your website lately?  Or perhaps I should ask a better question, what has your website done for you lately? In these times of a rough economy, hopefully the answer isn't "nothing."  An underutilized, non-producing website is simply a wasted opportunity, and the worst part is, it's a cheap and easy opportunity.  Sure, you could dump ten thousand dollars into a beautiful new website, and it might yield some quantifiable results, but what is going to keep people coming back?  A fresh message, that's what.

Without a simple and cost effective way to keep your website up to date and current, all that money that was spent on your website was, in essence, thrown away.  With the right tool, a good content management system, you can turn your website into a wealth of knowledge for your customers and potential clients.  No longer do you have to worry about being charged for each and every update.  With Marketpath CMS, you have the freedom and the ability to change your site anytime you wish from any PC with internet access.  What would you do with all of that power?  Hopefully, the answer to that question is "make my website work for me!"     


Posted Dec 21 2008 9:50 AM by Matt Zentz

What tools do you use to improve website visibility, engage visitors, and increase conversions? I break successful websites into those three areas of importance: visibility, engagement, and conversion.

Let's say you do some email marketing, have a corporate blog, use search ads, and build up your backlinks in order to increase visibility (see my post about website chauffeurs).

Once visitors arrive, you use a web content management system to keep your site updated with engaging and relevant content.

Then, when converting visitors into leads (or paying customers) you might post a form that gets stored in your CRM database, added to your email marketing database, and then you might send both yourself and the lead an email response.

I calll this cloud marketing. Just like cloud computing, cloud marketing utilizes the power of disparate applications and tools connected on the Internet. This is the "all of us is more powerful than just one of us" mentality.

Cloud marketing is expensive because it still requires developers to programmatically connect all the tools so they talk nicely to each other. Over time, though, more and more tools will be connected easily because of standards. Just like RSS, I envision a day when we can point one application to another and they will auto-discover eachother's features and be able to talk without the need of a contracted programmer. This will not only lower the cost, but also give smaller businesses a better ability to compete with the big guys. Here's one Indianapolis firm that's already doing it - 5Buckets.

NOTE: Here's proof of how fast the Internet moves. I started this article in November and didn't finish it for a variety of reasons. At that time, there wasn't much on cloud marketing and there definitely wasn't a Wikipedia entry. Now, however, there is. Started on December 1st - here it is: cloud marketing.


Posted Dec 17 2008 3:21 AM by Adam Brand

One of the first things you notice about a website is the color palette. The colors of your site can determine the 'mood' of your site. This is one of the most dominating elements of a website's first impression. The first step in designing a good website is choosing complimentary colors (i.e., colors that get along). We've all seen color swatches at the hardware store offering a small collections of colors that 'go well together.' This is important for setting the mood or theme of a room. Your website is no different. 

The following websites are GREAT resources for finding colors that blend well together:

  1. www.colorcombos.com
  2. www.colorblender.com
  3. www.colorschemer.com
  4. www.colourlovers.com

Color is used to evoke emotion. Consider the following examples. Which site is soothing and gives you a sense of warmth and which is loud and gives you a headache?

            

Well balanced color is essential to consistency and flow in a website. This was the reason we created "strict colors" within Marketpath CMS. With strict colors enabled, website content managers need not worry about matching colors on their own. We add your website's unique palette of colors to the editor so keeping your content consistent is a snap!


Posted Dec 15 2008 12:17 PM by Matt Zentz

Engage website visitors by telling a storyHere is something to think about when trying to write more engaging webiste copy - tell a story.

It's really that simple. Why does your website have to be a stuffy replication of your brochure? It doesn't! Tell a story and you will not only draw the attention of your new visitors, you may also better engage existing customers who are looking for a new way to use your product or service.

Stories, especially those that touch the heart or tickle the funny bone, will draw attention because people naturally enjoy stories.

That reminds me, this one time... at band camp....

Just kidding, I've never been to band camp but I have been to computer camp. I think it was 1985 and computers only did one thing well back then - Oregon Trail.


Posted Nov 28 2008 10:24 AM by Matt Zentz

Free website redesign with Marketpath CMS subscriptionI thought I'd get a jump on our best promotion of the year. It is no secret that for many organizations this time of year gets a little slow, Marketpath included. To help trump this slowdown, and because we love to provide great value to our customers, we are offering a free website redesign for anyone that signs up for a Marketpath CMS subscription!

If your website needs a fresh updated look than read more about this offer now. You could save thousands of dollars in redesign fees and get the power to manage your website's pages and content anytime, anywhere. How can you beat that deal?

Happy holidays from all of us at Marketpath!


Posted Nov 25 2008 2:16 PM by Matt Zentz

We have several churches as customers. They all have one thing in common: tons of information to communicate to their congregations. Relying on a member of the church to make these changes leads to bottlenecks, delays, and headaches. Relying on a paid website developer leads to wasted cash and creates a disincentive for making much needed updates.

This is where a web content management system for churches can make a big difference. First of all, you don't have to be a website developer to use the system. Many of our church users are non-technical and not terribly computer saavy. This is not a knock against them, they just aren't as comfortable with computers as some of our other users. With Marketpath CMS they don't have to be. The beautiful thing about our web content management system is that it is extremely easy to use.

Don't let that fool you into thinking that it is basic, though. Marketpath CMS is far from basic. It is a very powerful on-demand platform that allows an incredible level of interaction, not just for church users but also for other website developers who want to make it do more.

Dont' let your church fall into the bottleneck trap of using outside developers who charge an hour for every change regardless of size. And if one of your members currently makes changes for you, put in a web content management system and let them save a great deal of time as well as enabling other members of your staff to make changes too!


Posted Nov 19 2008 8:08 AM by Adam Brand

We have integrated Google Analytics right into Marketpath CMS. You can now learn more about where your visitors come from and how they interact with your site. You'll get the information you need to write better ads, strengthen your marketing initiatives, and create higher-converting websites. Learn more about the benefits directly from Google.

Google Analytics replaces the default 'Visitor Tracking' panel within Marketpath CMS and opens up in its own tab. If you're interested in knowing what your website is doing, call us today at 800-657-7786. Integration of Google Analytics is included with any Marketpath CMS account.

 

 


Posted Nov 18 2008 3:20 AM by Adam Brand

How important are good directions? Have you ever received directions so bad that they got no where but all the wrong places? From a usability standpoint, a good website will always answer three basic questions:

  1. Where am I?
  2. Where have I been?
  3. Where can I go?

Studies have proven that the navigational structure of a website is one of the most critical elements for establishing credibility with visitors. Credibility is what stands between your site and a new customer. If you succeed at delivering a visitor directly to the information he or she is looking for in the shortest amount of steps, your credibility goes up. Conversly, if your site requires a lot of guess work and back button usage, your credibilty will suffer. 


Posted Nov 15 2008 8:26 AM by Matt Zentz

Both online and offline marketing (such as email, blogging, direct mail, ads, etc) should all contain some sort of action item. In most cases, the action item will direct people to a website or landing page where they can learn more about a particular product, service, or promotion. This is very common practice and many of those channels can be utilized affordably. But this is where marketers often fail (or get hosed for that matter).

Take a short time to look at the diagram below. Each spoke represents some sort of marketing channel, or in my terms, a Website Chauffeur. These mechanisms capture the attention of their viewers and then chauffeur them to the website where the next step in the selling process begins.

Matt Zentz - Marketpath Website Chauffeur Model

Online chauffeurs are shown in blue and offline chauffeurs are shown in orange.

Website Chauffeurs are great at capturing attention and bringing individuals to the next step at the center of the spokes - the website (or the hub). But the problem is Website Chauffeurs don't convert visitors into customers. That is the job of your website. Wherever visitors land within your website your message should build value before attempting to make a sale.

This is why it is so important to have a simple and powerful Web content management system to help you adjust your message. Chances are you will not get that message quite right the first time, or the second time, or the third, fourth, fifth, or sixth time. Hopefully, you get the point. Having a tool that doesn't punish you for making changes is a necessity, unless you like to send cash to a developer at $100 per hour. A Web content management system gives you the capability to adjust the message yourself and save enormous amounts of time and money.


Posted Oct 28 2008 10:18 AM by TJ Furman

One of the things that can help distinguish your website from your competitors is how often you update your content. We all know this, but yet some of us still find it difficult to make changes.  This might be the rationale behind Google putting stock into how recently and how frequently a site is updated.  Google prides itself on giving searchers the most relevant information available, which a lot of times will translate into the freshest information available.  Google will rank sites that administrators care enough to make changes to higher than their stale counterparts. 

Now obviously, Google isn't ranking sites soley based on frequency of updates, however it is one piece of the overall equation.  In my opinion, it is the easiest piece of the overall SEO equation to put into action.  Invest in a good content management system and swap out a picture or two every once in a while, blog about news worthy events, add a landing page that correlates to a new ad campaign.  Make your website work for you.  It's easy with the right tool.


Posted Oct 25 2008 8:02 AM by Matt Zentz

Often times I sit with my son and daughter and find educational websites, including videos on YouTube (usually of giraffes, zebras, elephants, etc). Today, my son asked to see talking couches.  He's four.  So, I looked for videos of talking couches and I was not surprised to find the first result below.  My son, on the other hand, was extremely excited to see a real live talking couch!

This goes to show one thing. If you are looking for something specific you can probably find it on the web. And if you sell talking couches I hope that you are shown on the first page of search results. How do you do that? By following search engine optimization techniques and updating your content frequently.  Using a web content management system that lets you do both is a great start.

 


Posted Oct 22 2008 3:53 AM by Adam Brand

Maybe it’s my design background or the fact that I grew up in the back of a print shop but this is a sensitive subject for me. I was taught typographic conservatism by my grandfather who once told me that in print, you never use more than two typefaces. And if you use two, make sure they are in the same font family; e.g., sans-serif with sans-serif, serif with serif, etc. In most cases, this is no different for the web. There is a fine line between typographic variety and font clutter.

In a recent update of Marketpath CMS, we implemented stylistic limitations for two reasons: 1) maintain design consistency and uniformity; 2) simplify formatting for our users. Like form and function, there is a balance between giving too many options and simplifying the process.

Rant Sidebar: Every night before bed, I pray to the Gods of typography that the typeface 'Comic Sans' is wiped from the face of the planet.


Posted Oct 20 2008 8:46 AM by John Kohlmeyer

Take a look at this URL from newegg.com - http://www.newegg.com/Product/Product.aspx?Item=N82E16822140118.  Do you have any idea what the product is before you click on it?  Unless you're really good at memorizing item numbers, probably not.  Not only is this URL not attractive to humans, search engines like Google place an emphasis on the URL when looking for keywords.  Walmart is guilty of the same problem.  http://www.walmart.com/catalog/product.do?product_id=10290815 is a link to buy dog food, but how would anyone know? 

Based on the URL rewriting work I did for blogging, I'm now applying it to our new e-commerce module - Marketpath StoreFront.  Like blogging, StoreFront will be an add-on for Marketpath CMS.  Our version of the same Walmart page would look like http://www.walmart.com/pets/dogs/dogfood/purina-beneful-healthy-radiance.  Much better.  This will no doubt be a future trend in online stores as it helps redefine SEO for e-commerce.


Posted Oct 3 2008 8:39 AM by Matt Zentz

Focusing on the fundamentalsWith Internet marketing, just like in your personal life, you have to focus on fundamentals. Here is a picture of my son Ethan.  This is his first fish. That day, we focused on one of life's fundamental pleasures - a boy and his dad going fishing. The excitement of catching the fish was quickly trumped by the terror of the fish flipping around on the line which almost led to Ethan falling into the pond. That was immediately followed by nearly unstoppable laughing and giggling by us both. Excitement - Fright - Laughing. What emotions!

When you put together your online marketing initiatives, what sort of fundamental emotions will your visitors experience when they see and read your material? Getting search engine visibility is a wonderful thing but always remember that search engines are not reading your content, real people are. Real people with happy memories and sad memories, stressful memories and comforting memories. Learning how to engage these visitors with stories that touch their fundamental emotions is key to winning more customers and long term relationships.


Posted Oct 1 2008 4:35 PM by Matt Zentz

Can the name of your company determine your level of success? Maybe. It depends on what you're selling.

What impression will your company name leave?

If you're selling a service, your name should somehow convey the service you offer. If you're selling a product, your company name may not have as big an impact as the product name. Just remember it will still be tied to the product.

Look at this sign. Sure the name is probably pronounced "cray-poe," but when I first read it I thought "crappo" - a short "a". 

A company name is most important during two points in time - 1) when a prospect first sees the name; and 2) when a customer tells someone else about it. Beyond that, it's all based on the relationship you establish. Chances are the name will either have meaning to someone and they might remember it or it won't and they will completely ignore it. In the case of this insurance company, it made me laugh and think about crappy insurance.

What impression will your company name leave?


Posted Oct 1 2008 11:22 AM by Colin Clark

I am notoriously guilty of losing focus in my blog.  I often get so wrapped up in all the wonderful tools available (like blogging, email marketing, and social media), that I forget to cover content management.  Although Marketpath in many ways is a full-service internet marketing shop, our focus is (and should remain) product and service-driven

joe-six-pack's CMSContent management is arguably the most important part of an organization's online presence.  The reason I believe this is that so many of your potential customers are not bloggers and don't participate in social media (though I do believe it is important to use your site to help expose visitors to social media).  When Joe-six-pack is Google-searching to find parts for his '86 Camaro, there is a good chance that he won't find a blog or twitter feed relevant.  The problem that's arising is that there is so much content in the Google index that comes from social media that it can be hard for a traditional website to compete.  This phenomenon increases the importance of utilizing social media, and it makes it completely necessary that the content on your site is relevant.

Marketpath CMS | Indianapolis Content Management'But Colin, there are so many CMS options (many of them free) that allow users to update the content on their sites.'  This is true.  There might be literally hundreds of CMS tools out there on the web and they are relatively easy to find.  The problem is that many site administrators get lost along the way.  Once it becomes possible to keep a website up-to-date, many users still don't do as much as they should, because they don't know how.

On the Content BusThis is where it is helpful to have a partner you can trust, a consultant who you can count on to point you in the right direction.  No one is born knowing how to optimize a site for search.  No one is born knowing how to create online conversions.  These things can be taught by knowledgeable professionals, and education is exactly what most organizations need to go along with their content management system.  We're here to help.  Class will be in session all week.  Feel free to attend.


Posted Sep 30 2008 8:30 AM by Colin Clark

This morning I discovered Kyle Lacy's video blog.  Kyle is a social media evangelist who owns an online marketing company in Carmel, IN, and he has definitely been one of the key people who have shown me the ropes with social media.  Kyle's 'Vlog' (actually I hate that term - I'll stick to calling it a video blog) is fantastic, because he seems to be differentiating it from his standard text blog.  In his traditional blog he discusses various online topics, marketing topics, interesting posts on other blogs, and really anything else that he finds interesting.  His video blog is a bit different, in that it is dedicated to helping business professionals understand how to use social media to effectively impact the bottom line.  So the question remains..... Why do I need one? (or better yet why do you need one?)

video blogs for marketingLet's look at another example.  If you were visiting the greater Indianapolis area and you were to search for a local liquor store on google, there is an excellent chance that you would find Greenfield Liquors on the first page for most keywords.  The reason they consistently score so highly is that they have invested a great deal of time and money in their online presence with Smaller Indiana and their Compendium Blog.  One of the most interesting things they do on their blog is to include drink recipes.  More interesting still is that they use video in conjunction with the recipes and actually SHOW you how to utilize the liquors they sell.  So..... Why should you be doing this?

Video creates a TON of value for your customers (and potential customers)!  Kyle Lacy is providing a valuable resource for business professionals who are seeking to learn more about social media.  At the same time he is establishing himself as an expert in his field (actually he probably has already accomplished that, but the vlog can only help).  The folks at Greenfield Liquors are providing an awesome service to their customers as well; they're teaching them how to better enjoy the products they buy.  The fact that they are providing this service (and the fact that it helps them rank so highly on google) means that people looking for high-end liquor will be much more likely to buy it from them. 

Basically what I'm getting at here is that video is a great differentiator for your blog and for your organization.  While I don't have a date set in stone, I have been planning on launching a video blog for a while now and it IS coming.  So kudos to Kyle and Greenfield liquors for giving me an awesome topic and doing such fine work with their online marketing.  Keep it up!

 


Posted Sep 26 2008 12:38 PM by Colin Clark

I've been actively involved in social media for about 4 months now and I'm just in a bit of conundrum.  How much is too much?  At some point I find that I've spent so much time commenting and posting comments and opinions that I just don't have anything new to say.  I don't have time to spend all day searching the internet for new things to write about, but I don't want to fall behind my social media peers.  How do they do it?

Indianapolis Web RSS consultingI am very happy, however, that Lorraine Ball introduced me to friendfeed a few days ago.  Friendfeed has allowed me to combine all of my social media in one place via RSS feeds.  For those who were unable to see Scott Abel's web 2.0 seminar at the blogINDIANA conference a few months ago, an RSS feed is basically a standardized format for syndicating content anywhere on the web.  It certainly makes it easier to manage blogging, microblogging, and all of the other incarnations that help me stay connected, but there is annother purpose that actually purtains to this blog.

I love feeds for SEO.  When you think about it, feeds are really the perfect no-work high-value addition to a website.  They are available on basically any topic you can think of (if it's out there, someone is willing to put their 2 cents in about it), and they provide your site with new content on a consistent basis.  My friend Aaron Douglas first taught me how to use RSS for SEO a few months ago and his advice has been invaluable to me.  Luckily, most CMS platforms like Marketpath allow for easy integration of feeds.

So, even though I sometimes feel like there's nothing left to say and my well is dry, at least there is still a format that allows me to continue the social media journey.  For more information on using RSS feeds on your site feel free to contact me on smallerindiana, facebook, myspace, friendfeed, linked in, plaxo, twitter, letsmakeitrain, mwmcmusic, or by email.


Posted Sep 24 2008 4:33 AM by Adam Brand

How many times do you visit a website and get exactly what you went there to get? If you’re experiencing what I’m experiencing, your seldom do. I tell my customers and prospects to repeatedly ask themselves who their website serves and what they’re looking for. If you’re having trouble thinking of what content to put online, that’s where you start.

It seems the most commonly missed and hardest to find information is adequate contact information. The key to a happy customer is making sure they, at the very least, “think” you care.


Posted Sep 23 2008 3:40 PM by Colin Clark

I had an awesome meeting today with Tony Scelzo, the founder of Rainmakers, in which he spoke about frequency and universe.  Basically your universe is composed of suspects, prospects, and influencers.  Frequency is the number of contacts you have with these people each week, month, year, or whatever.  This model is consistent with my current marketing philosophy.  Frequency and follow-up are extremely important along with the number of people who carry your message. 

web frequency = marketing excellenceI've seen so many models and analogies for good marketing, that it blows my mind.  Mostly they all mean the same thing.  You do research to determine a good market segment.  You hit that segment with as many different forms of contact as you can think of.  You measure what worked and what didn't.  You do more of what worked and less of what didn't.  You do this until you own your market.  It sound so simple that it's almost crazy that we still talk about it so much!

It's ideas such as this that make a web content management system make so much sense.  A CMS with the right features allows you to run several different campaigns at once.  For example, Marketpath CMS allows users to search optimize their site (and keep it optimized), create and measure landing pages, create a corporate blogging program, run a viral campaign, and coordinate their site with email marketing.  How much more power could you ask for? 


Posted Sep 23 2008 6:47 AM by Adam Brand

Whitespace is the empty or “negative” space between elements on a page. Those elements can be anything from paragraphs and bullet lists to images and advertisements. Utilization of whitespace in webpage layout is underrated and all too commonly underused. Whitespace can benefit visitors by preventing the feeling of being “overwhelmed” or being annoyed by too much "going on." Whitespace can also be used to create emphasis; focusing visitors on the most important information.

Look at the difference between the following website screenshots:


Figure 1


Figure 2 

Do you “feel” the difference between the two designs? What is the general feeling you get from figure 1 compared to figure 2? Figure 1 has an open and airy design creating a sense of sophistication and calm while Figure 2 exudes frustration and stress. Which would you rather your audience feel?

When managing the content on your website, don’t be afraid to add some space between elements. It may be subtle but can really improve the visual effectiveness of your content.

 


Posted Sep 18 2008 1:51 PM by Colin Clark

Marketing synergy - SEO - CMS - Content Management

It's so beautiful when a plan comes together.  For example, I'm heading down to Terre Haute this evening for a long weekend and my buddy Weir's wedding.  There are lots of elements I've got to have in place it order to be sufficiently prepared.  I need to pack, gas up the car, coordinate with everyone else who's going, pick up my guitar amp from a friends house, and all of this has to be done in time for me to arrive in Terre Haute at a descent hour this evening.

When it comes to planning it's all about organizing a lot of little details so that they come together to form a cohesive whole picture.  Here's one example as it applies to marketing.  A new restaurant called Zing opened here in downtown Indianapolis a few weeks ago.  I first learned about it from their unusually branded sign that they posted in front of the building about a month before the opening.  A few weeks later I received an email announcing the opening.  I hadn't opted in to their mailing list so my interest was starting to grow.  Then, a few days later at a networking function my friend Brian Graham mentioned that he was doing their marketing, and that he had opted me in for the email.  Interesting, I thought.  As the weeks before the opening came to a close, I kept hearing about it more and more.  Guess what I was doing on the day they opened.  Yeah, I was there.

My point is that it takes a lot of careful planning in order to reach new customers.  It takes several 'touches'.  Your email marketing might not be enough, but your email marketing + your search engine optimization + your direct mail campaign + your outside sales + your referrals will end up paying huge dividends.  It's true that you can buy word-of-mouth, but it's worth a lot more if you earn it.  You earn it by planning smart and executing flawlessly.  Good luck.


Posted Sep 11 2008 2:34 PM by Colin Clark

i'd like to wholeheartedly thank Erik Deckers for hosting the bloggers roundtable yesterday at the Brugge in Broadripple.  I always get excited when a lot of individuals who I communicate with online get together to talk in person.  One of the interesting conversations we had was about the inclusion or exclusion of comments on your blog.  Kyle Lacy argued that simply by allowing comments and opening the floor for discussion the blog was a success.

Blog, CMS, or SEO comments pleaseWhat is so great about blogs?  People have been writing down their opinions for hundreds of years.  The result of this can be found in most any library.  A lot of people find it a little boring.  What separates these authors from bloggers is the communal aspect.  Comments!  How many time have you read a blog post and then scrolled through the comments to find that they were far more insightful and interesting than the original post.  That's what happens when people collaborate.  Amazing things happen!

Now, Marketpath's CMS software certainly allows for either inclusion, exclusion, or monitoring of comments.  We provide this as a choice to customers, because we realize that everyone has different needs (using the blog format for news is one example).  Some companies simply blog for SEO.  Should they allow comments?  Why is it so hard to be transparent!?

This is a corporate blog post.  Right now I am writing with the intent that our search ranking will improve and that my customers or future customers will have this content available as a valuable resource AND I DO ALLOW COMMENTS!  If I speak about my opinions on my industry they are just that; opinions.  I am opening a forum for discussion with whomever might read this.  If I'm lucky enough to have a readership, then I owe it to that readership to let its voice be heard.  FREEDOM TO THE PEOPLE!


Posted Sep 5 2008 3:08 PM by Colin Clark

I'm a big fan of search.  That may seem obvious, but when we consider how far we've come in the last few decades, it really is outstanding.  Search engine optimization is obviously good for business, but when you consider it in the context of the consumer it really is very important.  You have to look at the search market just like any other market.  It's always going to be difficult to get any group of people to do anything unless there is money in it.  It would be impossible for google to properly index the web if sites didn't take the proper SEO precautions.  With that in mind, there are literally hundreds of SEO guidelines and tools available to ensure that your site can be found.

This SEO piece is for meI'm a huge fan of website grader.  My favorite part about this tool is that it takes into account lots of different types of content and then ranks your site on a scale of one to a hundred.  This is supposed to somewhat accurately decide how well you will rise through the search rankings.  I especially like this site because it takes into account how much of any given SEO strategy you are using.  For example, if you have a lot of links, but are weak in other areas you will still rank favorably, because links are important.  If you are using blogging as a tool for inreasing your search rankings, then it takes the ranking of your blog into consideration.  It's also nice, because it provides simple and measurable steps that you can take to get it right. 

I like to think of the web as a kind of 'economics of information.'  It's very similar to actual economics, except that instead of money you pay in knowledge.  Now, of course you can pay good money for SEO knowledge, but the beauty of it is that much of the good information is already available for free.  SEO can be a bit of a crap shoot, but if you are representing yourself honestly there is no reason to believe that anything is impossible.  Web 2.0 is here and there is MUCH more content than there once was.  There is really a world for everyone here, and proper SEO practices will ensure that the best content for you rises to the top.  Some terms are indeed very competitive.  This competition keeps the web healthy.  It's a big pie and there's enought to go around.


Posted Sep 4 2008 3:05 PM by Colin Clark

I am an avid reader.  Most recently I've been engrossed in 'A Whole New Mind' by Daniel Pink.  The premise of the book is that the importance of left-brain activities (like mathematics, data analysis, standardized tests, etc.) is lessening, while the importance of right-brain activities is increasing (art, music, empathy, feelings, etc.)  Basically, through the information age we've accumulated so much affluence through the automation of many of the critical stages of production that the consumer is now focused on the meaning and feelings they get from the products they buy.  The information is still important, but the meaning and concepts behind it is becoming paramount.We all market together

This left-brain/right-brain mentality struggle is more than evident in the internet marketing world.  I was in a meeting just this morning with Mike Sidel of Indy Associates.  Like the Marketpath crew, he is all too aware of the struggle between the IT department and marketing.  IT typically handles a lot of left-brain activities (data analysis, problem diagnosis), but are often less skilled at understanding the right-brain concepts that are demanded of a successful marketing campaign.  IT is obviously an extremely important job.  Accounting software, email servers, and any other tech components need to be maintained so that people can do their jobs, but the website should be excluded from that.  WEBSITES ARE MARKETING TOOLS!  They need a lot of right-brain attention.  As Mike said, 'technology should be kept far away.'  How do we do this?

Well, Marketpath accomplishes this by skillfully hiding the technology under a shell of sophistication and design.  We hide the hosting in our server (it's safe, I assure you).  We hide the code under an intuitive user interface.   We are adept right-brain thinkers, but we also have the left-brain skills to bring it all together and make it flow effortlessly.  When a customer chooses Marketpath they are choosing a software solution that gives them a feeling of safety and familiarity, as well as a team of left and right-brain thinkers who understand their goals. We are empathizers and synthesizers.  We are creators and meaning-finders.  We might be living in a new world of concepts, but the companies that succeed will be the ones who are able to find partners who can help, and that's why we're here.

 


Posted Aug 26 2008 2:44 PM by Colin Clark

Good Marketing is so ZenThe best thing about life is that there's all these new things to learn about and explore.  I'm fickle by nature.  I tend to not spend a whole lot of time on one subject, but instead to jump around to lots of topics.  My latest facination is analytics.  It's all I've really been talking about this week.

So we've got this website that's supposed to be part of our marketing strategy and bring in leads and money and blah blah blah.  But here's the kicker...  It's not. It's not working the way it sould at all.  No leads are coming in.  No money. No nothing.  So what do we do?  We pull up our analytics numbers.  We find that our bounce rate is, say, 50%.  That's not bad.  It's actually pretty good.  We find also that our traffic is up.  Again, that's great, but where's the cash?  My guess is that it has something to do with the content on the site.  It's just not pursuasive enough.  So I pull up the CMS and start to tinker.  I add some great new content.  Then I wait and I measure.  A wise man once said that effective leaders 'make decisions quickly and change them slowly.'

So this analytics is pretty powerful stuff.  I've got the numbers, and I've got the patience to see this thing through.  I know that marketing is not a sprint, but a series of marathons.  I'm so glad that I've got a CMS that is this flexible.  I've got real control over changes so that I can use the data I've collected in the wisest way possible.


Posted Aug 21 2008 3:17 PM by Colin Clark

Well is it?  At last weekend's blogINDIANA conference Chris Baggot of Compendium Blogware argued that the blog is the perfect search result.  He argued that it is in google's best interest to provide information that people want.  Now I love to blog.  I find it fun and therepudic and extremely enjoyable, but I don't necessarily believe that a blog entry the most relevant organic result on any given topic.

That's not to say that I'm angry.  I'm glad that my old friend google loves blogs so much, because it helps me rank for many of the terms that are relevent to my business, but I have to think that if I were searching for 'indianapolis corporate blog software' that I would rather be taken to a page that had definitive information on the topic, not some random blog entry written by someone like me.  I know that google's love affair with the corporate blog is good for marketers, but is it good for the consumer?

With that in mind, how long can google's blog obsession last?  How long before blogs are relegated to the types of specialty blog searches of the past and what will those who have invested heavily in the blog as a marketing tool do if it someday goes away?  I don't have the answers to these questions, but for now I'm glad that my blogs are tops for search.  I'll rest easy knowing that a full featured content management system with blog technology is doing its job by positively impacting my marketing stra 


Posted Aug 16 2008 12:27 PM by Colin Clark

The Marketpah team entertains the blog crowd

The Marketpath crew had a fantastic time at blogINDIANA this weekend. I particularly enjoyed the presentations by Doug Karr, Scott Abel, and Chris Baggot.  People who know me already know that I was pretty much totally addicted to blogging, but now it's even worse.  Now I have about a thousand new ways to justify my obsession.

The really interesting thing about the conference was how much I didn't know.  For example, I didn't know how secluded I've been in the blog community.  Granted, at Marketpath we mostly blog for SEO purposes, but I now have a sincere desire to increase my blog readership.  I am a content management expert and it's my job as a serious blogger to establish myself as such in the blogosphere.

The primary theme that I took away with me after the weekend was 'transparency'.  Many of the speakers spoke on the topic.  Bloggers must be real.  They must be honest and forthright, because if your credibility is damaged, there is no way to get it back.  By the way, for those of you who don't know, in the picture above I'm the tall guy with the shaved head standing in the back.  The rest are the other guys in the Marketpath crew.  Thanks so much to all who participated in the conference this weekend and God bless.


Posted Aug 16 2008 11:26 AM by Matt Zentz

Today, I am at the blogINDIANA conference learning about different blogging topics and also promoting our product, Marketpath CMS.  It's interesting, even now, how many home-grown web content management systems there are.  We knew this when we began building our product.  We knew that home-grown CMS's would be our largest competitors. 

One benefit of the home-grown CMS is that the relationship to the developer, the company who built it, is very personal. It has tremendous value because the customer is working with a vendor they trust.

The disadvantages of the home-grown CMS are in system maturity, features and benefits. Every home-grown CMS I've seen is immature.  It lacks the full-scale development and quality assurance required to deliver a quality product from which end users derive their return on investment.  Additionally, most larger changes (like adding a new page) require intervention from the original developer. Keep your fingers crossed they are not on vacation or too busy on another large project to assist for another 6 weeks.  Believe it or not, that happens a lot.

What we are recommending is that instead of trying to build a home-grown application that is limited in functionality, become a reseller of a mature web content management system. We have a program in place that allows resellers to make a nice return on every new customer.  And the return is recurring every year. They get the benefit of a mature content management system that is always growing in features and benefits, and offers the expertise of the vendor behind it. Do it right, go with a pro.